Dallas Autos Direct

Bought a 2005 Cadillac CTS on May 25th 2020. Radiator started leaking the second day. the dealership ignored my calls wont even answer their phone. I’m a senior on fixed income and now I have a lemon sit started leaking the second day. the dealership ignored my calls wont even answer their phone. I’m a senior on fixed income and now I have a lemon sitting in my driveway. I’m suing. BBB Here I come!! More

Lies, lies, and more lies Some of the cars are decent, but it's basically up to chance. They buy whatever and try to sell as fast as possible, which makes the odds of getting a Some of the cars are decent, but it's basically up to chance. They buy whatever and try to sell as fast as possible, which makes the odds of getting a lemon pretty high. They don't stand by any of the products and actively try to hide the problems. Just a slimy bunch all around! More

I was looking to purchase a used vehicle when I came in. I was helped be young lady named Kaity. She was very professional and was able to give me all the information that I needed. So nice to come in con I was helped be young lady named Kaity. She was very professional and was able to give me all the information that I needed. So nice to come in contact with such a respectful young person. More

review of this dealership to a negative one. I purchased a Toyota at this dealership on November 20, 2019. On the same day, I brought the car back (the evening of) because I thought something may be wrong a Toyota at this dealership on November 20, 2019. On the same day, I brought the car back (the evening of) because I thought something may be wrong with the battery. I had to leave the car overnight for evaluation (using Uber to get back and forth from home). The next morning I returned and was reassured that all was OK. In addition, I was told they wouldn't take the car back. Everyone involved at this dealership knew I was planning a long drive to Phoenix after going to Austin first. The car never made it to Austin… It’s sitting in Salado… I haven’t even owned this car two weeks! Not only does the car have battery issues, but also transmission and likely gasket issues. The cost to repair at or near the cost of the car. I have repeatedly tried to reach the dealership. They keep responding via FaceBook Messenger that someone will call me. I am still waiting! In addition, the dealership is screening my calls. I am happy to remove this negative review if this dealership does the right thing. I have provided them with the name and number of the mechanic in Salado. They could call and pay for the repairs and get me back on the road again. In addition, dealership staff can call me to make other arrangements. This posting is attempt to get the dealership to take this situation seriously and make things right. In addition, to warn potential customers. If the dealership makes me "whole", either by paying for car repairs or taking the car back, I am happy to provide a positive progress report. More

Car was great, service questionable. They said they would repair and replace the issues we discovered after purchase. We dropped the car off for two days. But they did not do anything. Th They said they would repair and replace the issues we discovered after purchase. We dropped the car off for two days. But they did not do anything. This is truly the only issues to some extent. The misleading and lies are to be expected. It may be ignorant of me to expect them to fulfill promises after the purchase, but it was more ignorant of them to have my wife drop off her car for two days only to pick it up in the same condition. More

Used car Found the exact car I was looking for in good condition and at a reasonable price. Best Experience with a car dealership that Ive had Found the exact car I was looking for in good condition and at a reasonable price. Best Experience with a car dealership that Ive had More

Chris Rucker was great Chris was awesome. My daughter was buying her first car on her own, and he was helpful, respectful, and not pushy. I would highly recommend Chris. Chris was awesome. My daughter was buying her first car on her own, and he was helpful, respectful, and not pushy. I would highly recommend Chris. More

Very nice people to work with . I had called before coming here to see if I had the car and I was wanting to purchase. As soon as I got them there or do you have the car ready for . I had called before coming here to see if I had the car and I was wanting to purchase. As soon as I got them there or do you have the car ready for me. The process was so easy. And not to mention the financial manager really help me a lot. I honestly thought that with my bad credit I wouldn’t be able to finance. More

Amazing I had an amazing experience. I had purchased from Dallas autos direct a long time ago and I needed a car for my grandson so I came back here! Always a I had an amazing experience. I had purchased from Dallas autos direct a long time ago and I needed a car for my grandson so I came back here! Always a pleasure doing business with these guys. More