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Dana Ford Lincoln - Service Center
Staten Island, NY
2,125 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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This rating includes all service center reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
2,125 Reviews of Dana Ford Lincoln - Service Center
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October 24, 2011
Joe Dunn in the Service Dept. made my first visit a very pleasant one. Clearly cares about his customers. When it was determined that a part needed to be ordered and the part would take a few days to arriv pleasant one. Clearly cares about his customers. When it was determined that a part needed to be ordered and the part would take a few days to arrive, he saw to it that I got a loaner car. Joe Dunn is a great example of CUSTOMER SERVICE. More
by unter2
Employees Worked With
Joe Dunn
Helpful October 17, 2011
Customer service was excellent. Dana Ford Lincoln is very efficient in the work that they do. Joseph Dunn is an excellent employee! Highly recommend this employee! very efficient in the work that they do. Joseph Dunn is an excellent employee! Highly recommend this employee! More
by angelob1120
Employees Worked With
Joseph Dunn
September 28, 2011
Joe Dunn was fantastic. I didnt have to wait when I walked in even though it was crowded. He explained everything to me in detail and answered all of my questions. Joe ordered a part for me and told me walked in even though it was crowded. He explained everything to me in detail and answered all of my questions. Joe ordered a part for me and told me it would be in the following day at noon and it was. Before we did anything, Joe gave me a complete price beakdown with an explanation. He was exceptional in his product knowledge and his overall professionalism and friendliness. I have never had a negative experience at Dana Ford and this time the service was outstanding. Thank you Mr. Dunn. More
by parcells
Employees Worked With
Joe Dunn
September 20, 2011
Joe Dunn made our entire service experience easy. Joe was personable n he kept us informed about each n every move that was being made. He didn't mislead us at all which was fantastic. Joe Dunn is a tr was personable n he kept us informed about each n every move that was being made. He didn't mislead us at all which was fantastic. Joe Dunn is a true gentlemen... More
by JamieCarlo
Employees Worked With
Joe Dunn
September 18, 2011
Lauren in the service dept. was very friendly, accommodating and did not keep me waiting while on the phone or in person. She is very professional & an asset to the company. Jackie was also f accommodating and did not keep me waiting while on the phone or in person. She is very professional & an asset to the company. Jackie was also friendly, accommodating and tried to be a liaison between the service dept. and myself as I was extremely unhappy with them. My sales experience was amazing! Both Tony Donato and Mike Price were extremely professional and patient with me and all my questions. This Dealership hit the jackpot hiring both men. Tony is a Stand-up man of his word. He has a positive persona and listens to you as he looks at you straight in the eye. Many other Sales Managers would be planning their next strategy to close the deal. Mike Price listened to my concerns and needs and was very helpful. Mike Price is a car enthusiast and is more knowledgeable than most men twice his age. Do not let his age or youthful appearance fool you. He is great at his job and at the top of his game. Fact is he doesn't play games and that is more important to me than anything else including a great price. He also went above and beyond with helping me learn how to use Mytouch & Sync features and offered future assistance. They both worked with me until I was satisfied with the outcome of our arrangement and they made it happen as quickly and painlessly as possible. It was my best experience yet leasing or purchasing a vehicle. I recommend both men highly! Kudos To Douglas Hansen for a job well done. More
by spinsister
Employees Worked With
Lauren Farnitano, Jackie ,Tony Donato and Mike Price
August 31, 2011
the reason why i gave such a good review is because the service was great, i made my appointment first thing in the morning, brought in my car for service they had a loaner car waiting for me and they serv service was great, i made my appointment first thing in the morning, brought in my car for service they had a loaner car waiting for me and they serviced my car and fixed a problem i was having with my seat within less then 2 hours. More
by vparrelli
Employees Worked With
joe dunn
August 24, 2011
Had a great experience . Joe Dunn was a gentleman a pleasure to deal with . I had made an appt. for an oil change came in for appt. and did not wait long I was completely satisfied pleasure to deal with . I had made an appt. for an oil change came in for appt. and did not wait long I was completely satisfied More
by vl122
Employees Worked With
Joe Dunn
August 19, 2011
The attention to servicing my minivan was swift and courteous. Ford is lucky to have Peter and Joseph Solimando in the service department. Although the work on the minivan was intensive, Peter assured courteous. Ford is lucky to have Peter and Joseph Solimando in the service department. Although the work on the minivan was intensive, Peter assured me that work was being done professionally and at a reasonable price. Thanks to them, I feel I got back my minivan in safe working condition. More
by richsyl2k5
Employees Worked With
Peter C. and Joseph Solimando
August 11, 2011
Peter Cea in the service department was not only extremely helpful, attentive and courteous, but was also very honest with me. The prices were also very reasonable. The quality of the work was as g extremely helpful, attentive and courteous, but was also very honest with me. The prices were also very reasonable. The quality of the work was as good or better than any other service I obtained from other mechanics in the past. Many months ago I decided, based on my dealings with Dana Motors and the service department, that I would use Dana Motors for all the work on my car. There was also another gentleman named Joe in the service department, who whose last name I don't have, that was also very helpful. Thank you Dana Motors Service Department. Yours truly, Max L. Sharf...(718)494-6453. More
by Max L. Sharf
Employees Worked With
Peter Cea and Joe and Richie, Rich Harley
July 30, 2011
My name is Charlie Ryan and last week I went to Dana Ford for a minor repair. I was greeted by Mr. Joe Dunn who acted very professional and curtious. He was able to diagnose and fix the problem in a timely for a minor repair. I was greeted by Mr. Joe Dunn who acted very professional and curtious. He was able to diagnose and fix the problem in a timely matter. Thanks to Mr. Dunn's quality of work, I was able to drive out the same day with my Mustang GT 500. I highly recommend, the service department at Dana Ford, and I know in the future if I experience any more problems I will be in good hands. More
by cobra0854
Employees Worked With
Joe Dunn
