Read Reviews Dave Walter BMW

Dave Walter BMW

Dave Walter BMW

500 W Exchange St
Akron, Ohio 44302


Sales: (330) 762-0791
Service: (877) 288-0051
Parts: (330) 762-0791

Dave Walter BMW
Manufacturer: BMW

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 130 reviews

4.9

4.9 out of 5

240 lifetime reviews

Dave Walter BMW

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Certified: Dave Walter BMW

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Dave Walter BMW has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Dave Walter BMW

3 x winner of BMW's prestige’s "Center of Excellence Award". One of the fastest growing BMW franchises over the last 3 years in the Central Region. Proud to be in the running for "dealer of the year" in 2011 as one of only 5 BMW stores in the US. Only store in Ohio with a standalone CPO satellite facility, conveniently located right across the street from our state of the art new car facility in the heart of Down Town Akron. We take great pride in servicing our local clients and community. But we also sell 50% of our pristine CPO/Used cars throughout the continental United States. We can assist in out of state title work, provide airport valet service, and arrange hotel accommodations or car transportation to our clients. We deliver Joy!

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 9:00 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 9:00 AM - 2:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Automated Car Wash
Automated Car Wash Cable TV
Cable TV Customer Lounge Area
Customer Lounge Area Drive-In Service
Drive-In Service Express Service
Express Service Free Coffee
Free Coffee Free Drinks
Free Loaner Cars Free Loaner Cars
Free WiFi Free WiFi
Instant Financing Indoor Customer Parking
Parts Store Instant Financing
Pet Friendly Laptop Computers
Shuttle Service Parts Store
Television Pet Friendly
Valet Parking Shuttle Service
Vending Machines Television
Complementry car wash Valet Parking
After Hours Drop-Off Vending Machines

lorahoffstetter
5/16/2013 12:50:31 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joshua DelucoJoshua Deluco
Shujaat SiddiquiShujaat Siddiqui
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dave Walter BMW:

The dealership sales staff was very friendly, helpful, and not condescending as many dealers can be with women. They were encouraging but not pushy, and they really made an effort to negotiate a good deal with me. I have never been treated so well by a dealership! I would not hesitate to buy another car in the future with Dave Walter BMW. My experience was wonderful!

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devitis
5/6/2013 11:00:25 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joshua DelucoJoshua Deluco
Shab TadayonShab Tadayon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dave Walter BMW:

We had a wonderful experience at this dealership. Everyone was informative and helpful. Everyone we dealt with made sure we understood every aspect of the automobile. They were very personable and made sure we were comfortable. They were willing to stay late and finish up our deal, even installing a windscreen for us while the paperwork was being processed. We would definitely go back to this dealership and highly recommend it to others.

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sbedi35
5/3/2013 9:02:09 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shujaat SiddiquiShujaat Siddiqui
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dave Walter BMW:

Being a 20 something looking for a BMW, I thought I would not be taken seriously at the dealership but I was wrong. I arrived at the dealership last Saturday around closing time and I was warmly greeted by Robert Noetzel along with the general manager, Shujaat. We talked numbers and different car options for about 2 hours after closing, which showed me that these gentlemen really wanted me to drive off in a BMW. I drove from Cleveland (about an hour drive) and they understood the importance of time and they cut out the hassle and teeth pulling of negotiating a price. I ended up leasing a 3-series and I feel that I got a great deal! I also traded in my SUV and got a price very close to the KBB trade-in value for the vehicle. I was very happy about that. Jeff is their product specialist and he helped me configure my phone to bluetooth and showed me how to use the iDrive system, which would have taken me a while to figure out myself. I've owned many luxury cars in the past (mostly Japanese luxury - Acura and Infiniti and Mercedes) and have never seen such dedication and knowledge from a dealership's staff. This is the first of many future BMWs that I will be getting from this dealership!

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verdile1
5/1/2013 2:36:34 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Eric EisenhartEric Eisenhart
Shujaat SiddiquiShujaat Siddiqui
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dave Walter BMW:

I returned to Walters BMW based on past experiance. Eric Eisenhart is always very professional and customer driven. He is always willing to go the extra mile to make your experiance easy and enjoyable. Shujaat Siddiqui is a great Manager that supports his team and extends himself to customers.
I am very happy to be back !

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DanRose
4/29/2013 12:19:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joshua DelucoJoshua Deluco
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dave Walter BMW:

Was very pleased. Bought a car on the internet without seeing it and everything I was told about car was accurate. It was a good price too. I would recommend them.

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wrisner
4/29/2013 12:00:28 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joshua DelucoJoshua Deluco
Shujaat SiddiquiShujaat Siddiqui
David TheadoDavid Theado
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dave Walter BMW:

The sales group (Michelle and David) were very accommodating in allowing us to test a couple models overnight which resulted in a much better judgement regarding type of vehicle and options to purchase. The team took the time to work with us and did a great job answering all questions and concerns to our satisfaction. Joshua in Finance took the time to go over the options and did a great job explaining the options and process. Shujaat addressed our concern on a paint defect and was very accommodating due to late hours on a Friday night. We purchased our last BMW from a closer dealer to our home but Dave Walter's is our new dealer of choice going forward and will pass that along to our friends as well. Great Job!!

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treiter
4/27/2013 9:31:47 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark StacyMark Stacy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dave Walter BMW:

We were not sure if we wanted to lease or buy (since we've never leased before), Mark Stacy was extremely thorough and patient with us.
We drove several cars, new and used, and later in the day drove off in a brand new 328ix! My wife was thrilled and our whole experience was unlike any car buy we've ever encountered! Thanks Mark!

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parmoutliev
4/26/2013 11:08:07 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joshua DelucoJoshua Deluco
Eric EisenhartEric Eisenhart
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dave Walter BMW:

Eric is a very knowledgeable sales professional. He takes his time to explain everything 100%, knows BMW products inside and out, and actually cares about his customers. I am in sales, and I can tell you-he is one of the best I have seen-A+

Josh is great with financing, gave me options, explained everything, ethical and very knowledgeable finance manager

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belld9
4/25/2013 9:52:39 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joshua DelucoJoshua Deluco
Shab TadayonShab Tadayon
David TheadoDavid Theado
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dave Walter BMW:

Everyone with whom we worked was courteous and professional. There were no high-pressure sales tactics, yet we felt encouraged to ask questions and make inquiry as needed. Although we had our own financing, we decided to use BMW's Financial Service because of the ease of doing business, especially with Mr. David Theado. Mr. Joshua Deluco was personable, courteous, and informative. Our Client Advisor, Mr. Ryan Burgess was quite patient, as I had no idea exactly what I wanted when we arrived. My husband owned a BMW, but I had never owned one, and was rarely able to drive his (smile). I can say with certainty, that based upon the quality service I received, I am now a Customer for life. A gentleman (Shab Tadayon) that was not personally involved in the sale took the time to introduce himself, make sure that we were comfortable, and offered assistance if we were less than 100% satisfied. What a way to make purchasing a vehicle an enjoyable experience rather than a stressful one! Kudos to the staff at Dave Walter BMW. In the words of the Terminator character, "I'll be back". Thank you.

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kerryz3
4/24/2013 4:27:09 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shab TadayonShab Tadayon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dave Walter BMW:

From the moment i drove on lot with old vehicle & saw my to be purchased BMW, with a sign with my name that said RESERVED for Miss Zock, i was SOLD!! It's all the little amazing friendly & above & beyond things the entire delaership did to make my BMW buying experience that much more magical!!!!!
Thank-you to the entire TEAM at Dave Walter BMW!!!!

I'm already gearing up to buy my next BEAMER!!!!

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