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Dave White Chevrolet - Service Center

Sylvania, OH

4.2
1,163 Reviews

1,163 Reviews of Dave White Chevrolet - Service Center

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February 25, 2024

Great customer service. I think when getting service u should get a car wash too More

by escheid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

Dave White Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Rob Whitt rwhitt@whitecars.com 419-885-4444 Ext. 215

February 25, 2024

The service department installed a front license plate bracket on my 2023 Tahoe. I would think after spending $40 it would have come with screws to actually mount the license plate. More

by seakslic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

Dave White Chevrolet responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Rob Whitt rwhitt@whitecars.com 419-885-4444 Ext. 215

February 15, 2024

They provided the service I requested. I had a first appointment of the day on Tuesday, vehicle was not diagnosed til Wednesday at the end of the business day. Vehicle was not ready for a More

by Pdmontrie
Recommend Dealer
Yes
Feb 16, 2024 -

Dave White Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Rob Whitt rwhitt@whitecars.com 419-885-4444 Ext. 215

February 02, 2024

Warranty, Repair and Customer Services Issues at DAVE WHITE Chevrolet I am extremely disgusted with my experience with Dave White Chevrolet and its Service and Customer Service Departments. Do not e More

by ddouglasb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Mehling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Whitt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Dave White Chevrolet responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rob Whitt rwhitt@whitecars.com 419-885-4444 Ext. 215

January 31, 2024

She made me feel welcome They were very helpful. I plan on staying with them More

by Ssabecki
Recommend Dealer
Yes
Employees Worked With
Idk. A girl
Feb 01, 2024 -

Dave White Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dave White Chevrolet, we look forward to having you as one of our valued customers for many more years to come! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Rob Whitt rwhitt@whitecars.com 419-885-4444 Ext. 215

January 21, 2024

They took longer than expected to complete the work on my car. They did however save me some money on a part. More

by BRIGHTON103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Jan 21, 2024 -

Dave White Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Dave White Chevrolet, we look forward to having you as a valued customer for many years to come! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Rob Whitt rwhitt@whitecars.com 419-885-4444 Ext. 215

January 20, 2024

Always a great experience at Dave White Brent kept me updated and informed about my vehicle. Thank you! More

by bms84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Jan 21, 2024 -

Dave White Chevrolet responded

Thank you for the kind words for our service department! Brent and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Rob Whitt rwhitt@whitecars.com 419-885-4444 Ext. 215

January 18, 2024

The service manager gave me a hard time about my replacement wipers. I won't go back! More

by lindazmud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane McGaharan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Dave White Chevrolet responded

Providing a positive experience is our top priority, Linda, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rob Whitt rwhitt@whitecars.com 419-885-4444 Ext. 215

January 17, 2024

Took over 2-1/2 hours for an oil change and that was with an appointment More

by dturk0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jan 18, 2024 -

Dave White Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Rob Whitt rwhitt@whitecars.com 419-885-4444 Ext. 215

January 17, 2024

The service was excellent and the wait wasn’t bad. Everyone there was friendly and listened to what I needed done. More

by Kprop3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Dave White Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Dave White Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Rob Whitt rwhitt@whitecars.com 419-885-4444 Ext. 215