David Stanley Mitsubishi

Beware anything service related with this dealership! ! Over 2 thousand dollars later from recommended services like shocks and struts, sway bar links, and whatever else they did to my vehicle never fixed ! Over 2 thousand dollars later from recommended services like shocks and struts, sway bar links, and whatever else they did to my vehicle never fixed the issue my vehicle was having. I worked in a shop for years and informed them from the very start that I was having play and a rubber rubbing noise with a slight clunk in the front end of my vehicle when accelerating. Everything about that diagnosis said control arms were probably needing to be replaced, but was told that my shocks and struts were bad even though I never had issues with them that I knew of, so with them assuring that was the issue I got them done, and the issue was still present. In fact I have more creaks from my shocks and struts then I did with the factory ones which shouldn't even be happening. After having my car in their shop for four weeks with no loaner as they replaced my misdiagnosed shocks and struts, they were supposed to inspect my ac as I mentioned it was short cycling. After being told it was fine, it went completely went out and had to be completely replaced when all it probably needed was an ac service to prevent my car being in the shop for another 2 weeks replacing basically the whole system after there was metall shards through the whole system from it blowing up. After about a month of dealing with my front end still having issues i ho again to tge dealership, and their master mechanic James, the same one who has already been diagnosing my vehicle, goes with me in my vehicle to duplicate what im hearing while I drove. About less thab 5 minutes in to the drive he decides to take a phone call for some kind of healthcare stuff or something like that for the whole drive, and then tells me pulling in to the dealership as he gets off his phone that all he heard was road noise from my bad tires? How do tires go ka klunk or go er er like a rubber noise, they dont, but his phone call was more important than trying to get my car fixed. Fast track to now, months later after going back and forth with mitsubishis service center about the front end still having issues, I decide to go to to an alternate shop and low and behold I was right about the control arms. The bushings were cracked in the rear of the driver arm which was the worst side of the noise, and the passenger side rear bushing was beginning to crack as well. After having them replaced I have not heard one ounce of noise from the front end and no play as well. I put their master mechanic to shame twice, and I'm not even a certified technician if that says anything to anybody looking to get service there. I said something was wrong with the ac and I was right, and I also said the control arm was most likely the culprit which I was also right. Don't let them get you like they got me, because I can tell you right now their master mechanic will probably not care about your vehicle unless it is making him money. What a waste of over 2 thousand dollars for something that was covered under my warranty the whole time!! More

Stopped by the dealership just to look at their inventory and was greeted by Beatriz, all I can say is her customer service is top tier. Didn't plan to buy but she gave me a deal I couldn't pass up on! Thank and was greeted by Beatriz, all I can say is her customer service is top tier. Didn't plan to buy but she gave me a deal I couldn't pass up on! Thank you for my brand new Outlander Phev Beatriz! More

Eric was amazing and help me with getting my truck. I drove from LA to get the vehicle. I drove from LA to get the vehicle. More

Eric was amazing to work with! ! If you are looking for any new Mitsubishi go see Eric at David Stanley. ! If you are looking for any new Mitsubishi go see Eric at David Stanley. More

Eric S was super helpful in working with us in finding a monthly payment that worked with our budget. Was also super knowledgeable about Outlanders monthly payment that worked with our budget. Was also super knowledgeable about Outlanders More

Eric Strangfeld was awesome to answer any questions I had. And he was able to work with my schedule. Definitely will recommend to friends and family. had. And he was able to work with my schedule. Definitely will recommend to friends and family. More

Eric Strangfeld was a delight to work with. Thank you for all your help. Go see him for a vehicle. Thank you for all your help. Go see him for a vehicle. More

I went thinking I would leave without a vehicle. Edward Hunter met me outside and opened the door for me! I had lost my husband a few years ago and was in a tough spot! They worked so hard and did a Edward Hunter met me outside and opened the door for me! I had lost my husband a few years ago and was in a tough spot! They worked so hard and did absolutely everything they could to help me! I couldn’t be more grateful! Everyone was polite and caring, and Edward opened every door all day for me, very polite! This was my first new car ever in my life, and they really made it happen for me when I needed it most! I want to thank everyone up there! More

Beatriz was very helpful, definitely will recommend her to my friends and family. Thank you Beatriz to my friends and family. Thank you Beatriz More

Carlos met us at the door and was a great professional through the entire process. We told him which car we were looking for and what we wanted to spend, and he got it done. He even stayed a couple hours through the entire process. We told him which car we were looking for and what we wanted to spend, and he got it done. He even stayed a couple hours late to hand us the keys before we left with our car. We got Carlos by chance. You need to ask for him when you get out of your car. Hawk did an excellent job working a deal with our trade. The financing and document signing with Randi was the friendliest, easiest process we have had in our experience of buying 9 cars from dealerships over the years. Chris is running a great operation, and he made sure we were treated well and satisfied. We would gladly buy another car here just based on our experience with these four people. More