Davis Acura - Service Center

go anywhere else I will never purchase another vehicle from this dealership again. I bought a 2009 KIA Sedona from them. I was told the wait for signing would be 45 mi I will never purchase another vehicle from this dealership again. I bought a 2009 KIA Sedona from them. I was told the wait for signing would be 45 minutes, it was three hours. Mind you I had children that I needed to get back to and a babysitter that was also inconvienced. If that was the only problem I encoutered I would still go back. However, things where only just begining. The next day the engine light came on. Used the code reader, called the dealership and told them the problem and was told they would fix it. Two days without my car I'm informed I must take it to KIA because of the warranty. They should have told me to go their fro. The start since they knew the part that needed replacement. KIA had my car for three days. Then, I find that the state inspection on the vehicle is expired. I was informed when I purchased that the state inspection was valid until August, and now I realized that it was due in August, a half year before I bought the car! So I called and kept getting redirected again and again to different voice mails, no one of which would return my many calls. When I finally did have it serviced, and mind you I have only had the car for six weeks and have already been without it many , many days because it was in the shop, the machanic had no idea of the issue and wanted to charge me. Thankfully she was able to correct the issue but after all this hassle I am extremely regretful that I gave them my business to begin with. Will not ever buy from Davis Acura of Langhorne, PA ever again. More

Was at this dealership for my annual “free” state inspection on Saturday (2/5/2011). This is supposed to be an upscale dealership for a quality product. I have to say the experience reminded me of go inspection on Saturday (2/5/2011). This is supposed to be an upscale dealership for a quality product. I have to say the experience reminded me of going to Jiffy Lube 20 years ago! First the Service Consultant comes up to me and shows me my air filters and says they should be replaced for $135. I do much of my own routine service and had changed these filters just a few months before and knew they didn’t need replacing. And if they had needed replacing the cost of the filters is less than $30 and the time to change them is under 5 minutes. Next the Service Consultant comes up to me and says I had failed inspection because of wear on the rear tires. He was correct I do need to replace the rear tires. But then he says the front tires are not much better and should be replaced also, at a cost of $245 a tire. This told me they had never looked at the front tires since they only had 8,000 miles on them! Interestingly the tires I have on the front are Continental ExtremeContact DWS XL, these tires have a special wear indicator to tell if the tire is OK Dry, Wet or Snow of course the indicator showed they were fine. So I decided to decline the new tires, said I’d purchase them someplace else. An hour or so after I drive away I get a call from a salesman at the dealership. They had checked out where I stood on my current car payment and wanted to know if I’d be interested in trading this car in for a newer model at lower payment. Of course the guy leaves out the part about me having to have car payments for an additional 4 years! I have to assume they wasted some of my time during my service visit so they could evaluate how much my car was worth and how they could try to take more money out of my pocket! I would advise if you plan on doing business with this dealership, make sure you keep your hands on your wallet. More

I brought my car in for state insp (04 tl). they called later in the day saying it had failed because of a bent rim. I had just came back from a trip to Boston the car drove perfect. I went down to the dea later in the day saying it had failed because of a bent rim. I had just came back from a trip to Boston the car drove perfect. I went down to the dealer and asked to see the bent rim so he put it on the lift for me. The rim was bent on the inside very badly so I told him that I just got back from a trip and had no problems told me I hit a pot hole or something in the road.Needless to say I'm out 310.00 for a new rim. I suspect that when they pulled the car in to put it on the lift the rear tire hit the corner of the lift. Davis was an extremely good car dealer who became just another car dealer I'm sorry about that. More