Doug was a good salesman, understanding and cooperative. We bought a 4x4 truck and after purchasing it, we found out there was no 4x4 in it. We took it back and Mr. Yarborough agreed to have the 4x4 installed. Very impressed so far. However, when the 4x4 was installed, none of the bolts and nuts were tightened and my friend's life was threatened when the track bar, sway bar, and other components started coming loose as he was driving down the highway at 70 mph and almost wrecked. We were out of town and had to spend over $600 to get the truck fixed just to get it home. When we went back to the dealership for reimbursement on the shoddy work that was done, Mr. Yarborough was rude, demeaning, inconsiderate, and unconcerned with the problem. He stated that he was not going to reimburse us for the money we had to spend to get the truck fixed. He was not concerned about my friend almost wrecking b/c of the shoddy work. I asked him, "What if it was your son or your brother that almost wrecked?" His response was, "What it if was your great-grandmother, WHO CARES?" Very unprofessional, unreasonable, and does not care about being fair. Someone should tell him that there's more to life than money.

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Doug was a good salesman, understanding and cooperative. We bought a 4x4 truck and after purchasing it, we found out there was no 4x4 in it. We took it back and Mr. Yarborough agreed to have the 4x4 installed. Very impressed so far. However, when the 4x4 was installed, none of the bolts and nuts were tightened and my friend's life was threatened when the track bar, sway bar, and other components started coming loose as he was driving down the highway at 70 mph and almost wrecked. We were out of town and had to spend over 600 to get the truck fixed just to get it home. When we went back to the dealership for reimbursement on the shoddy work that was done, Mr. Yarborough was rude, demeaning, inconsiderate, and unconcerned with the problem. He stated that he was not going to reimburse us for the money we had to spend to get the truck fixed. He was not concerned about my friend almost wrecking b/c of the shoddy work. I asked him, "What if it was your son or your brother that almost wrecked?" His response was, "What it if was your great-grandmother, WHO CARES?" Very unprofessional, unreasonable, and does not care about being fair. Someone should tell him that there's other things in life besides money.

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