Dayton Toyota/Scion

Dayton Toyota/Scion
2291 Route 130
South Brunswick, New Jersey 08810

Sales: (888) 274-4010
Service: (732) 329-2080
Parts: (732) 329-3075

Manufacturers: Toyota, Scion


Most Reviewed Employees
Walter Paserba Walter Paserba
Service Manager
Stan Gitlin Stan Gitlin
Sales Associate
Rob DiFranco Rob DiFranco
Sales Associate
Michael Hart Michael Hart
Sales Associate
Jeffrey Marcus Jeffrey Marcus
Sales Associate
Gene Bonnell Gene Bonnell
Sales Associate
Edwin Perez Edwin Perez
Sales Associate
Dave Oshry Dave Oshry
Used Car Manager
John Agnese John Agnese
Customer Relations Manager
Chris Foster Chris Foster
Sales Associate
Need a New Car?

Dealership Amenities
Certified Collision Center (All Makes & Models)
After Hours Drop-Off
Drive-In Service
Express Service
Online Service Appointment Scheduling
Free Loaner Cars
Shuttle Service
Customer Lounge Area
Quiet Computer Work Area
Cable TV
Free WiFi
Children's Play Room
Free Coffee
Pet Friendly
Vending Machines
Instant Financing
Parts Store

Hours of Operation
Sales/Showroom

Monday: 7:30 AM - 9:00 PM

Tuesday: 7:30 AM - 9:00 PM

Wednesday: 7:30 AM - 9:00 PM

Thursday: 7:30 AM - 9:00 PM

Friday: 7:30 AM - 9:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 8:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 8:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 8:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 8:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.4/5
86 Reviews
Dayton Toyota/Scion

Overall Score: 4.5 Star Rating4.4



About Dayton Toyota/Scion
Certified: Dayton Toyota/Scion
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Dayton Toyota/Scion has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Dayton Toyota/Scion
At Dayton Toyota you are always in competent and caring hands. You'll never experience high-pressure tactics and you will find expert advice and our best prices possible. It's no wonder that Dayton Toyota has been named by Toyota as an exclusive Toyota Signature Dealer every year since its inception.

Despite our accomplishments, we aim to continuously improve our service to you. Drive up anytime at our no-appointment-necessary Express Lube, experience our 1 Hour Express Delivery Service, take advantage our Online Guaranteed Service Appointments, Complimentary Loaner Cars and Shuttle Service and On-Site Toyota Certified Collision Center, or relax in our State-Of-The-Art Customer Lounge with Free Wireless Internet Service, our "Quiet Rmore
oom" with Personal Computer Workstations, complimentary refreshments and children's play area. We will always honor you as our welcome guest and promise to respect your time and priorities.

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you visit us online at www.DaytonToyota.com and browse our online inventory, schedule a test drive or investigate financing options. You can also request more information about any Toyota or pre-owned vehicle using our online form or by calling 888-274-0410. If you'd like a see a vehicle in person, just give us a call. We look forward to serving you! less


AvoidDayton
5/7/2012 2:19:35 PM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Daniel - Internet Sales Manager

My Review of Dayton Toyota/Scion:
Should change their motto from "New Jerseys 1st Totoya Dealer" to "New Jerseys WORSE Toyota Dealer". Do yourselves a favor and pay particular attention to the negative reviews regarding this dealership. I was the victim of a blatent "bait and switch". I was contacted by Vicki shortly after making an inquiry via the internet. This was on a Tuesday evening and I was told by her that the vehicle was still available. I communicated to her that I would come in the am. She also agreed to contact me should the vehicle sell before then although she was doubtful as there was only an hour left before the dealership closed for the evening (most likely lie 1). In the am there was no phone call received. Because of the proximity to where I reside (60+ miles) and the fact that I would need to miss a half day of work I decide to call in the am regardless. 2 phone calls to Vicki, no answer. I leave a message and begin the trip unaware of the hell that awaits ahead of me. Phone rings. It's Daniel, the internet sales manager. He assures me they have the car (most likely lie 2). They will have it ready for me when I get there. I arrive, meet Daniel in his office and have a seat. Daniel has some bad news. It seems they sold the car last night (possibly lie 3). He's appologetic. He neglected to check the inventory list (lie 4). That's his only job but it must have slipped his mind. He will get me some coffee, that will make it better. I decline as I doubt I could get anything past the knot in my throat. They are gonna make it all right though. Look its a newer, much more expensive vehicle they are pulling up as Daniel tunes his acting skills. A vehicle that is almost double what my allocated funds can afford. I step outside for air and am greeted by the salesman who drove up the "bait and switch" vehicle. He's nice enough. I express my outrage to him on the events as they occurred. He assures me they can get me in this vehicle and can get me financed although I already stated numerous time I am paying cash. Daniel comes outside with his boss now. I express my outrage to his manager. Daniel doesn't understand why I'm so upset. He states in front of his manager that he tried to call me after the initial phone call. I object and call Daniel a expletive liar to his face. Pull out my cell phone, go into call history. NO INCOMING CALL from Daniel (BLATENT LIE 5). Daniel's manager (name escapes me) asks me to leave as they can't do anything for me. Just when I thought I couldn't get any angrier I sit in my truck and watch the two stand on the steps and chuckle to eachother as I get ready to leave. Not very professional or smart. Like I said, avoid this dealership at all costs.

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Response from: Dayton Toyota/Scion
Added: 5/11/2012 12:20:51 PM
We certainly apologize for your inconvenience and for not notifying you that the vehicle you were interested in was sold the night before you drove to Dayton Toyota. Although our staff attempted to make a courtesy call to inform you, we sincerely apologize that we did not leave a message. Unfortunately, our websites also do not always update as quickly as we would like when vehicles are sold. However, thanks to your valuable feedback we have made some internal adjustments to try to notify our potential customers sooner in cases like yours.
Regarding our request for you to leave, we only did so after repeated requests for you to stop using loud profanity. We understand you were upset, but we obviously need to be considerate of our customers and associates.
We are truly sorry that our error inconvenienced you, but we appreciate your valuable feedback.

rony_dealerrater
2/27/2012 2:32:36 PM

Overall Score: 2 Star Rating   1.6  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Gene, Peter, Derrick

My Review of Dayton Toyota/Scion:
Recently bought a Lexus RX 300. Test drove during the day, but while bringing car home at night, another driver on the light told me none of the back lights working. Though sales rep Gene told me it was the car driven by the manager's wife, I requested him to find other keys of the vehicle. There was only one key. I went there in person and requested it again and was told they would get back.
So far no call. This is the worst experience! Also the financing person was going to call me back with a lower interest rate. No call either.

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sepsi
2/12/2012 7:59:32 AM

Overall Score: 2 Star Rating   2.5  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Gene

My Review of Dayton Toyota/Scion:
No one greets you or offers to help you. I actually had to call the dealer from my cell phone (while I was inside the dealership) to reach someone who finally found a salesman to help me. Lots of badmouthing of Internet pricing, difficult to pin down a price. Not a pleasant experience.

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JThomas07762
11/28/2011 3:01:38 PM

Overall Score: 2 Star Rating   1.8  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Omar

My Review of Dayton Toyota/Scion:
I recently purchased a pre-owned 2002 Chevy Impala from this facility in September. I have only put 2,200 miles on it and not only was the oil not changed prior to getting the car (it was overdue by 1,000miles) I have changed the headlight bulb, windshield wipers, all brake pads, and rear tailight bulb. Mostly minor things. Now last week right before thanksgiving the car started idling very rough and the check engine light has come on. My uncle used his computer to find out Cylinder 3 is not firing. I called up Dayton Toyota, only to find out they refused to service the car because it was a Chevy. I was not told this when i purchased the car. However I did purchase however an extended warranty at the cost of about 1600$ which they also do not honor unless your car is a toyota. I had to call toyota warranties for any help. I would definitly not purchase any more vehicles here, and will not be directing any friends or family this way. The total cost of my car was just under 6500$ You think they would help me out. I am very dissatisfied with this dealership! Thankfully i have my old car to rely on, otherwise i wouldnt be able to get back and fourth to work!

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njdriver
10/23/2011 8:53:19 PM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: gene

My Review of Dayton Toyota/Scion:
Gene was very knowledgeable about the Prius we were interested in. We ended up buying at another dealer that had better financing but would have purchased from
Gene if the dealer had been able to get us a better interest rate.

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mikeg1006
10/23/2011 1:37:44 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: bill barton

My Review of Dayton Toyota/Scion:
I recently purchased an Avalon at Dayton Toyota and had the pleasure of interacting with Bill Barton. He made the entire purchase seamless from beginning to end. His professionalism and salesmanship are hard to beat. We've purchased many, many cars in our lifetime and this experience was right there at the top of the list. It's a rare occasion these days that you can walk in to a dealership and feel this way when you walk out with a new car. I can't say enough about Bill, Paul Sperko and the entire dealership. They run a very smooth operation. As a matter of fact, my entire family has purchased their cars from Dayton Toyota.

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saverinom2
10/22/2011 3:41:19 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Barton

My Review of Dayton Toyota/Scion:
Bill Barton was to the point, and a wonderful employee that helped me pick the right car. He was experienced and the deal on my Toyota Rav 4 was unbeatable. He was outstanding with his knowledge of the Rav 4 and made the experience so pleasant for my dad and I. I would come back to him for my next car and feel comfortable reaching out to him if I had any questions.

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FL1219
10/18/2011 8:29:15 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Barton

My Review of Dayton Toyota/Scion:
Every one at Dayton Toyota was extremely friendly and helpful. Bill Barton made the hassle of purchasing a new car go as smooth as possible. In the future I will only be buying from this dealership!

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new2011car
10/11/2011 11:03:15 PM

Overall Score: 4 Star Rating   4.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Barton

My Review of Dayton Toyota/Scion:
Mr. Barton was very helpful in our search for new vehicle. We knew what we were looking for and Mr. Barton helped us get a good deal. Mr. Barton was highly knowledgeable about the vehicle and also showed and explained all the cool features of our new car. We would recommend Dayton Toyota and Mr. Barton to our friends.

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nlakshmi9
9/30/2011 12:32:57 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Barton

My Review of Dayton Toyota/Scion:
Bill has provided an excellent service during the purchase of Toyota Camry 2011. We are happy with service provided by Dayton Toyota. We refer our friends to get in touch with Bill Barton.

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