We had been searching for a good, reliable low-cost used vehicle for what seemed like forever! We saw a couple of possibilities on the DeNooyer website & went there to check them out. Todd was very helpful, friendly, and gave us the space we needed to check out the cars and talk to each other, without making us feel crowded or pressured... one of the very best experiences during our long, drawn-out car search, which we appreciated very much! We ended up buying a car there, even though it wasn't exactly what we had in mind, partly because we were SO tired of looking, but also because the car seemed to be in really good shape and was within our budget. Even though the sticker said "AS IS --- NO WARRANTY", they fixed a couple of things on it, including replacing an A/C hose, which was not just a 10 minute job.