DePaula Chevrolet

I highly recommmend this wonderful dealership as everyone I've ever worked with has gone out of their way to get me the best pricing and best deals. Staff is always highly pleasant and easy to work with. I've ever worked with has gone out of their way to get me the best pricing and best deals. Staff is always highly pleasant and easy to work with. I was at DePaula recently and the customer service was outstanding! Everyone was very helpful and greeted me with a smile and answered all of my questions. DePaula is a great dealership and I will recommend my friends to go there. More

My family has been buying trucks for our Construction Business for over 15 years from Depaula. My Dad (now 75) has a Deisel engine Silverado that has over 300,000 miles on it. It's a little dented and in Business for over 15 years from Depaula. My Dad (now 75) has a Deisel engine Silverado that has over 300,000 miles on it. It's a little dented and in need of some botox but still hauls what ever we need. I recently Purchased a Cube Van from DePaula for my own business. They beat every price I found and gave me the best $$ for my trade in. The transaction was fast and painless. I called the showroom to find out if they could help me find someone to do the lettering on my truck (Business Logo)and I had a call back in less than an hour from the person who they recomended. It's that kind of relationship they build with everyone they know. Last winter we had an issue with our new 2009 Silverado, it was at DePaula for service, we got slammed with a snow storm the next day and could not plow our parking lot. I called the dealership and begged for our truck, it needed a part they did not have and I was told it would not be ready untill late in the day. Within an hour there was a guy from DePaula in my lot Plowing the snow out of the way for my customers. I'm not saying the same will happen for you, I know in my business I do everything I can for a Customer and I believe they do too. I have two Chevys', my dad has two, and my brother has three all have the Depaula Licence Plate on them. I have never met Tony DePaula but He runs a great business. I purchased three vans for my business from other dealers over the past 15 years and the experience was not good. I run my trucks hard and with depaula any service issues are quick and painless. I'll Continue to buy from them and I suggest you do too. D Schmidt Renaissance Floral Design LLC Albany, NY More

Came to DePaula with a specific goal in mind, the initial sales staff was very helpful and had good rapport. Once I had something selected I met Brendon, the Sales Manager. He was super helpful and negotiabl sales staff was very helpful and had good rapport. Once I had something selected I met Brendon, the Sales Manager. He was super helpful and negotiable, he ended up being my friend and not just the typical "closer," which was a real refresher and made the entire sale all that much better! I am very pleased with my vehicle, the whole process and the team behind it. I would definitely recommend DePaula to friends and family and I would make sure to tell them to talk to Brendon before they decide to shop around, he will make the deal and the trip worth your while! Then there is the after-sale, where I met Dennis Miller in service. He is really dedicated to getting it done and done right for the customer. I've never had a service coordinator put so much focus on his customers, it really gives you a sense that they want to do right by you. He doesn't try to over-sell services you don't need and he is very efficient and professional. Again, really a refreshing experience when compared to the typical service centers where you feel like a nobody who got all of their money taken from their wallet when they weren't looking. Thanks again to Brendon for getting me in the door and keeping me there and to Dennis for keeping me coming back! I know that when it comes time for my next vehicle I won't have to waste any time shopping around, I'll go right to DePaula and get all I want without any hassle! More

The reason why I rated this dealership as a 5 all around is because I have never had better customer service from another dealership that I've been to. Brendon was very helpful and informative and it appear is because I have never had better customer service from another dealership that I've been to. Brendon was very helpful and informative and it appeared that he really wanted to spend time with me; I wasn't just "another customer" to him. More

Brendan is very helpful when purchasing a vehicle! He is very friendly and wonderful with customers! I have heard wonderful things about his work ethic as well as seeing it first hand! I recommend him to e very friendly and wonderful with customers! I have heard wonderful things about his work ethic as well as seeing it first hand! I recommend him to everyone I know that is interested in buying a new or used vehicle! More

Joan was a great help & was able to get us it to a great car for an affordable price. We were minus equity on a vehicle and were able to get in a comfortable & affordable car that fits us perfectly. I wa car for an affordable price. We were minus equity on a vehicle and were able to get in a comfortable & affordable car that fits us perfectly. I was extremely please with the service & look forward to doing business again soon. More

My husband and I have been to several Dealerships and we found DePaula Chevrolet to one of the best. They provided us with professional and friendly service and we never felt pressured by any of the sales found DePaula Chevrolet to one of the best. They provided us with professional and friendly service and we never felt pressured by any of the salespeople. The were informative about the vechicles and had a large selection of new and used cars. I would definitely recommend them to my family and friends. More

Simply the best car buying experience from start to finish. They were excellent with their understanding of what I wanted and doing everything they could to get me the vehicle and options. Very hands finish. They were excellent with their understanding of what I wanted and doing everything they could to get me the vehicle and options. Very hands on with making every aspect of the experience easy and comfortable. Friendly and attentive staff with exceptional knowledge of the vehicle...feel like I don't need the owner's manual now. I recommend this dealership 100%. More

after buying several new and used cars from this dealer at depaula i was shocked by the price they sold me a used benz for $3,000 over book tom agastino the GM when i asked him the book value he lied to me at depaula i was shocked by the price they sold me a used benz for $3,000 over book tom agastino the GM when i asked him the book value he lied to me after i had told a friend how much i paid for the car he said Depaula screwed me, the gm later said he was sorry, that was it!! he admitted he screwed me!!stay away from this dealership if u want to verify this call me mike 518-542-2225 More

In 2009 and I purchased 4 vehicles from the great folks at DePaula Chevy in Albany New York, 2 new cars (2009 Cobalt SS & 2010 Malibu) and 2 used cars (2005 Cadillac xxx and 2007 Cobalt LS). Throughout the at DePaula Chevy in Albany New York, 2 new cars (2009 Cobalt SS & 2010 Malibu) and 2 used cars (2005 Cadillac xxx and 2007 Cobalt LS). Throughout the entire process Brendon Serritella ( Sales Manager ) , Dan Pakatar (sales consultant) and Dwayne Lockrow (blue service team leader) were outstanding, right from the moment we walked in, through the picking the correct vehicle to meet our needs and the financing process to the day of delivery. I would highly recommend Mr. Serritella and the folks at DePaula to everyone. So if your looking for a dealership with no pressure, no sales hype, just laid back bunch of men and women where customer care and service is number one, stop by and speak to Brendon or Dan. More