DePaula Chevrolet

Simply the best car buying experience from start to finish. They were excellent with their understanding of what I wanted and doing everything they could to get me the vehicle and options. Very hands finish. They were excellent with their understanding of what I wanted and doing everything they could to get me the vehicle and options. Very hands on with making every aspect of the experience easy and comfortable. Friendly and attentive staff with exceptional knowledge of the vehicle...feel like I don't need the owner's manual now. I recommend this dealership 100%. More

after buying several new and used cars from this dealer at depaula i was shocked by the price they sold me a used benz for $3,000 over book tom agastino the GM when i asked him the book value he lied to me at depaula i was shocked by the price they sold me a used benz for $3,000 over book tom agastino the GM when i asked him the book value he lied to me after i had told a friend how much i paid for the car he said Depaula screwed me, the gm later said he was sorry, that was it!! he admitted he screwed me!!stay away from this dealership if u want to verify this call me mike 518-542-2225 More

In 2009 and I purchased 4 vehicles from the great folks at DePaula Chevy in Albany New York, 2 new cars (2009 Cobalt SS & 2010 Malibu) and 2 used cars (2005 Cadillac xxx and 2007 Cobalt LS). Throughout the at DePaula Chevy in Albany New York, 2 new cars (2009 Cobalt SS & 2010 Malibu) and 2 used cars (2005 Cadillac xxx and 2007 Cobalt LS). Throughout the entire process Brendon Serritella ( Sales Manager ) , Dan Pakatar (sales consultant) and Dwayne Lockrow (blue service team leader) were outstanding, right from the moment we walked in, through the picking the correct vehicle to meet our needs and the financing process to the day of delivery. I would highly recommend Mr. Serritella and the folks at DePaula to everyone. So if your looking for a dealership with no pressure, no sales hype, just laid back bunch of men and women where customer care and service is number one, stop by and speak to Brendon or Dan. More

This was by far my best experience looking for and buying a new car. No problems whatsoever. Would highly recommend them. Most dealerships seem to be so pushy and just want to push the sale thru. This on a new car. No problems whatsoever. Would highly recommend them. Most dealerships seem to be so pushy and just want to push the sale thru. This one took the extra time to explain the car fully, the price and the deal. More

i've purchased 9 vehicles over the years from these guys and they are great! also, service is fantastic. i don't have to wait for service appts. they take me right away and get me in and out. as far as new and they are great! also, service is fantastic. i don't have to wait for service appts. they take me right away and get me in and out. as far as new car purchases--always have been given a very fair deal. price is right here. More

I contacted Jon DePaula in reference to a 2001 Speedway White Corvette that they had for sale on their lot. Jon was very prompt in returning my calls and working with me since I was a long distance purc White Corvette that they had for sale on their lot. Jon was very prompt in returning my calls and working with me since I was a long distance purchaser. I would highly recommend Jon and the DePaula dealer ship for you next car purchase. More

Finally, a dealership without the normal sleazy salesmen. Everything was done nice and quick without any snags, very professional. I should have taken my wifes advice and went here first. Was able to get Everything was done nice and quick without any snags, very professional. I should have taken my wifes advice and went here first. Was able to get what I wanted at a lower price that anywhere else in town. More

Depaula Chevrolet knows the delicate balance of letting you have alone time and providing assistance when you need it. I have never enjoyed stepping into a dealership, for fear of being hounded. Well, De you have alone time and providing assistance when you need it. I have never enjoyed stepping into a dealership, for fear of being hounded. Well, Depaula changed that for me. An associate pleasantly greeted me, then let me have time to myself as I looked around. And I did not have that feeling as though I needed to avoid other associates so as not to confuse the 'commission' process. More

Sales dept sleazy. Called in advance to make appointment. Walked in main entrance 3 salesmen sitting at desks, one with feet kicked up talking on phone, two others pretending to work on compute appointment. Walked in main entrance 3 salesmen sitting at desks, one with feet kicked up talking on phone, two others pretending to work on computer. Nobody greeted us or asked if they could help us. Finally after about 10 minutes a salesmen finally gets up to help us person who answered phone wasn't around. From there it was the good old "let me check with my manager" crap. Never offered to show us any cars after we told them what we were interested in nor offered a test drive. Too bad dealers like this tarnish image of American brand cars. No sale that day or ever from me to DePaula. Went up the street to Saturn and had a wonderful sales experience. More

Everytime I go to De Paula, they try and screw me out of more money. It's like they find things to charge me for. One time I had to drive home without an inspection sticker because of my clear turn signal more money. It's like they find things to charge me for. One time I had to drive home without an inspection sticker because of my clear turn signals. So now all I do is take my stock lenses with me, change them in the parking lot, get inspected, and swap them back. Also, since they have 4 difference service "teams", if you don't know which color "team" you are in, you're in trouble. If your "team" representative isn't at his desk, the other 3 reps won't do a xxxx thing to help you. Heaven forbid you actually had a life outside of the dealership. DO NOT go to this dealership!! I cannot stress this enough. They will find some way for you to walk out of there at least $300 lighter. More