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DePaula Ford

Albany, NY

4.6
3,998 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 3,998 reviews

March 17, 2018

"Glenn Cummings makes coming to De Paula a pleasure" We are have just leased our fourth Fusion from Glenn Cummings and each experience has been equally enjoyable. When dealing with a true professional li More

by 2Di4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cloherty, Danny Mojica
Mar 19, 2018 -

DePaula Ford responded

Hi there! Thank you for all of the kind words, as well as the recommendation for our salesman Glenn and the rest of the dealership! It's great to hear that the great service you receive from him has kept you coming for now your fifth car from us! We truly value your continued business! Enjoy your new ride, and we look forward to your next visit at DePaula!

March 16, 2018

Very comfortable not pressured and pleasant Everyone i encounter was pleasant and professional. Very knowledgeable and answered all questions without feeling pressured. Looking forward to pickin More

by Mlrbgood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cloherty, Marat Lozhkin, Steve Belvedere, Danny Mojica
Mar 19, 2018 -

DePaula Ford responded

Hi there! Thanks for the 5-star review! I'm thrilled your experience with Marat and our sales team was nothing short of amazing! We truly appreciate your business, and look forward to the relationship as well! Enjoy your new ride, and welcome to the DePaula Family!

March 14, 2018

Trade and buy On line chat to appointment and purchase was quick and responsive. They followed through the details the entire process. Really was painless. The staf More

by DePaula Explorer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marat Lozhkin
Mar 19, 2018 -

DePaula Ford responded

Hi there! Thank you for taking the time to share your experience with us! It's great to hear Marat and our sales team made the process as painless as possible for you. Enjoy your new ride, and welcome to the DePaula Family!

March 13, 2018

Mackenzie is No.1 in our book! Mackenzie is honest, patient, knowledgeable and caring. We are so thankful for all her help. She answered and explained all our questions. Thank you More

by Sue
Recommend Dealer
Yes
Employees Worked With
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2018

Top shelf service from this group. The DePaula group and Mike Haertel really took and interest in assisting me and my daughter in purchasing and paying for her own car at this time in h More

by Brownkg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike “Big Mike” Haertel
Mar 19, 2018 -

DePaula Ford responded

Hi Keith! Thanks for the 5-star review! I'm thrilled we were able to make your daughter's first time buying experience a pleasant one. We truly appreciate your family's business, and want to welcome you and your daughter to the DePaula Family!

March 12, 2018

Great people to deal with Marat was an awesome sales rep. When I needed a couple of days to make a decision there was no pressure. He totally understood my needs and budget a More

by Brenda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marat Lozhkin
Mar 19, 2018 -

DePaula Ford responded

Hi Brenda! Thank you for all of your kind words, as well as the recommendation for our salesman Marat! It's phenomenal to hear your experience with us was hassle-free, and that we were able to find you the perfect car without breaking your budget. We truly appreciate your business, and want to welcome you to the DePaula Family!

March 11, 2018

Great to work with Out salesman Mike did a great job. After shopping around he gave us by far the best price for our 2018 CX5 and was easy to work with. We don't live in More

by Cka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike “Big Mike” Haertel
Mar 19, 2018 -

DePaula Ford responded

Thank you for taking the time to share your recent experience with us! It's great to hear Mike and our sales team were able to accommodate your situation to make the buying process hassle-free for you. We truly appreciate your business, especially not being from the area! Enjoy your new ride, and welcome to the DePaula Family!

March 09, 2018

Great service Big Mike was great salesman to work with He answered all of our questions He was understanding We were treated like a person not a number D and More

by Gussie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike “Big Mike” Haertel, Nate Gagnon
Mar 19, 2018 -

DePaula Ford responded

Hi Mr. & Mrs. Buley! Thanks for the 5-star review! It's wonderful to hear your experience with Mike and our sales team was nothing less than top notch! We truly appreciate your business, and want to welcome you to the DePaula Family!

March 08, 2018

2017.5 Mazda Lease Experience From my initial visit to driving away with my new lease, Zak Ballard was a huge help. He was very responsive to emails after my first visit which I re More

by mmora2525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zak Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2018 -

DePaula Ford responded

Hi there! Thanks for taking the time to share your experience with us! It's great to hear Zach, Mackenzie and our sales time made your time with us as pleasant as possible. We truly appreciate your business! Enjoy your new Mazda 6, and welcome to the DePaula Family!

March 07, 2018

No hassle auto purchase No high pressure sales games. I was satisfied with the amount offered for my "trade in". I'll definitely return to DePaula for my next auto purchase. More

by TomW
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Albert Rodriguez
Mar 07, 2018 -

DePaula Ford responded

Hi Tom! Thank you for taking the time to share your experience with us! It's wonderful to hear you Albert and our sales team made the process easy and enjoyable for you. We truly value your business, as well as your recommendation our dealership! Enjoy your new ride, and welcome to the DePaula Family!

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