DePaula Ford - Service Center

Chance was great! Very helpful and considerate! Looking forward to working with him in the future! Very helpful and considerate! Looking forward to working with him in the future! More

Terrible service took 3 months to finish my car for a part they said they could not find as soon as I came up and complained they found it within one day charged me $1200 and I still have the same issue part they said they could not find as soon as I came up and complained they found it within one day charged me $1200 and I still have the same issue More

The car was excellent it looked great. Thanks It looked great inside and outside. It was appreciated. Thanks It looked great inside and outside. It was appreciated. More

Don’t force people to write anything Don’t force people to write anything. Thanks to write anything. Thanks More

He was friendly, professional, knowledgeable, and clearly communicates. Will be back for my next vehicle service. communicates. Will be back for my next vehicle service. More

I already gave my opinion but I can do it again. I have never had a bad experience with DePaula. The employees and anyone else that I come in contact with have always been very polite and profession I have never had a bad experience with DePaula. The employees and anyone else that I come in contact with have always been very polite and professional. Completed work timely and kept me aware of when the work would be completed. Great experience. More

They are always so pleasant to deal with and always get you in and out so quickly! you in and out so quickly! More

Lenny was great! He is not only courteous and knowledgeable but he took the time explain exactly what was done! He is not only courteous and knowledgeable but he took the time explain exactly what was done! More

Chance is get knowledgeable and a great representative for Ford and for his customers! He made sure that I’m comfortable with what is being done and addressing any concerns and issues I have had and have. for Ford and for his customers! He made sure that I’m comfortable with what is being done and addressing any concerns and issues I have had and have.. More

One of, if not the best service in the Capital Region! Hands down!Thank you!! Hands down!Thank you!! More