DePaula Mazda

Went in for a check engine light and gas tank indicator not working. Dan was accommodating and said give me awhile for our team to look at it. I had to return to Saugerties for work and decided to leave th not working. Dan was accommodating and said give me awhile for our team to look at it. I had to return to Saugerties for work and decided to leave the Mazda. Gave us a car to get home. Called the next day and they found the problem. Got it done faster than he thought and we are all good. Great employee and customer service he provided was above and beyond. More

Zephaniah clearly communicated what to expect with regard to the service - was responsive in a timely fashion to my questions (again his responses were clearly communicated) and he was very professional & po to the service - was responsive in a timely fashion to my questions (again his responses were clearly communicated) and he was very professional & polite during our interactions - overall excellent experience - hope to work with him again in the future More

Excellent service and very quick Called a few days prior and was able to get in the time slot I needed and was able to get in the time slot I needed More

Fast and excellent service Always a great experience and the staff is so willing to help and clean dealership the staff is so willing to help and clean dealership More

Excellent service and quick Had a oil change and told me less than two hours and it was less than 2 hrs less than two hours and it was less than 2 hrs More

I have had to return multiple times for the same issues. The vehicle has had to have the frame dropped, the oil pan resealed, a hydraulic belt tensioner replaced and 3 wheel bearings at 40,000 miles. I have The vehicle has had to have the frame dropped, the oil pan resealed, a hydraulic belt tensioner replaced and 3 wheel bearings at 40,000 miles. I have performed all necessary routine/reccommended maintenance. This car is a lemon, and frankly Mazda or the dealer should step up More

Working with Raffay, Ben and Zak for the purchase was a GREAT experience/transaction. Couldn't ask for better! ...The only thing i could say bad was about the detailing crew/dept. It was OBVIOUS the car wa GREAT experience/transaction. Couldn't ask for better! ...The only thing i could say bad was about the detailing crew/dept. It was OBVIOUS the car was not detailed before receiving. There were dirt scuffs all over bottom edge of inside drivers door, the sill/kick plates and door jams were all filthy, the ledge inside the trunk was filthy, and, worst of all, there was shipping tape adhesive everywhere on the paint. Obviously the car was not washed & waxed before delivery. I gave it a good wash & paint sealant when i got home and got all the adhesive off. Maybe not a really big deal, but would have expected better. The reason for 4 stars instead of 5. More

Excellent customer service Excellent customer service professional and informative and timely Fffffffffffff Try ttbttt E professional and informative and timely Fffffffffffff Try ttbttt E More

I enjoy taking my vehicle there because they are always pleasant and friendly, fun to work with. pleasant and friendly, fun to work with. More

Great as always. Lisa takes great care of me. Also, Dave Blevins does great work. Excellent visual walkthroughs. Lisa takes great care of me. Also, Dave Blevins does great work. Excellent visual walkthroughs. More