DePaula Mazda

Timely. Friendly. Informative. Honest. Gives confidence in Mazda. No pushy upsells. Convenient. Value. Will go back. Oh sorry, thought 15 was the maximum! Friendly. Informative. Honest. Gives confidence in Mazda. No pushy upsells. Convenient. Value. Will go back. Oh sorry, thought 15 was the maximum! I could break the above into bullets, but I'll try for a summary. I'm very pleased that Mazda has a dedicated dealership. It was very cool to be around other customers who also chose wisely with their vehicle choices. The dealership is calm, clean, modern, and feels extremely lux, just like Mazda itself. I just rolled up to the service bay at my scheduled time and rolled in and they took it from there after a brief consultation. No searching for the service department. No feeling like a cattle call. I was able to walk to lunch nearby and know that I would be alerted with a video inspection report when my vehicle was near ready. There is the option to text back, but there was nothing wrong or unexpected with my 2018 CX-5. On the confidence and informative side, I'm appreciative that they gave me specific percentages of wear for my brakes. That was a question I had expressed, but is part of the normal overview. I've never felt so proud to own a Mazda as I do now. I was sold on the product, but now the Capital District has the venue to help make me a lifer. More

Awesome experience! Sale Guy Matt was great with all the information about my news Mazda and Stephanie was great with the financing piece! I highly recommend you visit D Sale Guy Matt was great with all the information about my news Mazda and Stephanie was great with the financing piece! I highly recommend you visit DePaul Mazda! More

Great experience. Everyone was friendly and very helpful. Never felt pressured at all during the whole process Everyone was friendly and very helpful. Never felt pressured at all during the whole process More

Professional, helpful, friendly, knowledgeable, timely, caring, classy,beautiful dealership, very neat, advanced communication ways, top deslership caring, classy,beautiful dealership, very neat, advanced communication ways, top deslership More

Todd made the process simple and easy and helped with whatever concerns i had. I’ll definitely come back for more business at this dealer. Great experience! whatever concerns i had. I’ll definitely come back for more business at this dealer. Great experience! More

Very impressed with Mazda. Thank you to the staff who made this such a straight forward, knowledgeable & courteous experience - Jamil, Jake, Stephanie & Frank were so helpful. Thank you to the staff who made this such a straight forward, knowledgeable & courteous experience - Jamil, Jake, Stephanie & Frank were so helpful. More

What a wonderful experience purchasing my car at DePaula Mazda! Everyone is so friendly and professional. Mazda! Everyone is so friendly and professional. More

Great service and communication throughout the appointment. Staff was friendly and helpful. Your store and service is best in the area appointment. Staff was friendly and helpful. Your store and service is best in the area More

Bill and Frank were very helpful, considerate, and charismatic! They helped me find the perfect car that I’m happy with! charismatic! They helped me find the perfect car that I’m happy with! More

The people were nice, I felt they were trust worthy which is to me very important when getting your car serviced is to me very important when getting your car serviced More