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DePaula Mazda - Service Center

Albany, NY

4.6
374 Reviews

374 Reviews of DePaula Mazda - Service Center

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May 20, 2024

The service was quick easy and enjoyable they were kind and generous very courteous recommended to anyone More

by Strongman111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

Excellent customer service! Friendly, engaging, knowledgeable, caring, I felt very comfortable that my CX9 Maazda concerns were met and they were fair and not trying to overchar More

by jeffcranksr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

Great service, friendly efficient staff Great service friendly efficient staff Great service friendly efficient staff More

by skinnylegs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa
May 15, 2024

I’m pleased with you guys shot out to Lisa from service department she always help me 🫶 More

by miliza.rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
May 15, 2024

Was checked in right away by Brian W for my inspection and was finished and on my way home in less than an hour. More

by sjmurtagh43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Westervelt
May 12, 2024

The service area was very busy and was I treated professionally and courteously. The service to my car was fully explained to me and was done timely. More

by DMARTI944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
May 11, 2024

Very responsive to questions and concerns. Welcoming environment and personnel. Quite clean, including restroom. Video link with audio of inspection of my vehicle informative and helpful. More

by mcstoddart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daury Garcia
May 11, 2024

I love going to this dealership as they are so friendly and the environment is so relaxing. More

by KLEGGS614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
May 11, 2024

Friendly and professional staff. Explained everything. They even provided an emailed video of the undercarriage inspection. More

by PETERB3301
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Very friendly and kindness, super fast service, very clean check in check out area, comfortable waiting area. highly recommended. More

by futoshi.hayashida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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