Jacob Holt

They did what they were suppose to do in the amount of time they promised time they promised More

by KATHLEENSKONEY11 Verified Customer Verified Customer

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I love the location The people are very friendly and courteous. The place is very clean I like how you can see what they are doing to your car being serviced. courteous. The place is very clean I like how you can see what they are doing to your car being serviced. More

by janemariewarren Verified Customer Verified Customer

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Great staff. Always greeted with a smile. Work done on vehicle is always handled excellent. Always greeted with a smile. Work done on vehicle is always handled excellent. More

by hdteeth36 Verified Customer Verified Customer

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Very good customer service Took my car right in for service as soon as I arrived service as soon as I arrived More

by mrudisill41 Verified Customer Verified Customer

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The service was within the time frame and the staff was polite and friendly no issues polite and friendly no issues More

by tracylasher Verified Customer Verified Customer

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Friendly, seamless and timely. I’m glad that my vehicle is under the care of knowledgeable and understanding people I’m glad that my vehicle is under the care of knowledgeable and understanding people More

by gillian Verified Customer Verified Customer

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Love the building, and the waiting area, the employees, the service the video was a fun touch the service the video was a fun touch More

by beth.r.elwell Verified Customer Verified Customer

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Bill is an amazingly great salesman and I'm so lucky to have had him. The only downside was that I needed to have my new CX-5 Carbon Turbo brought back to the shop the very same night I got it because of a have had him. The only downside was that I needed to have my new CX-5 Carbon Turbo brought back to the shop the very same night I got it because of a malfunctioning emergency brake light which they did fix and gave me a loaner for a couple days. Overall all it has been a great experience so far. Thanks Bill! More

by jesse1010wins Verified Customer Verified Customer

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Absolutely shameful! Took my car to DePaula Mazda in Albany to have my heating system looked at. I smelled a burning odor when I turned on the heat and defroster in the c Took my car to DePaula Mazda in Albany to have my heating system looked at. I smelled a burning odor when I turned on the heat and defroster in the car. If you watch the video, you'll see that with minimal effort or time, they charged me $194 for this service! Thanks for putting a thermometer in the vents for a few seconds and justifying this bill! Really? Again, shameful! More

by jgrygiel Verified Customer Verified Customer

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Service was nicely done, people were kind and courteous, work done on schedule as promised. work done on schedule as promised. More

by PSPARANO36 Verified Customer Verified Customer

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