Shottenkirk Ford - Service Center

TIMELY COMPLETE SERVICE---PLEASANT PERSONNEL TO DEAL WITH. VERY NICE SHOWROOM AND WAITING AREA. PLL PERSONNEL ALWAYS WILLING TO ASSIST AS NEEDED. WITH. VERY NICE SHOWROOM AND WAITING AREA. PLL PERSONNEL ALWAYS WILLING TO ASSIST AS NEEDED. More

They would not listen to my concerns. The mechanic was condescending. My car isn't fixed. The mechanic was condescending. My car isn't fixed. More

Great job by Advisor start to finish. Work was accomplished quickly and vehicle returned, work completed. Work was accomplished quickly and vehicle returned, work completed. More

I appreciated that they got me in on Saturday morning if I could be there by 7:00 am. It was above and beyond. Guy was very friendly and accommodating I could be there by 7:00 am. It was above and beyond. Guy was very friendly and accommodating More

Service was prompt. Communication with the Service Department was very good and needed service was explained completely. Very much appreciate the pickup and delivery op Communication with the Service Department was very good and needed service was explained completely. Very much appreciate the pickup and delivery option. More

Easy to schedule appointment and everyone is very friendly and helpful. Had maintenance service and recall work done. friendly and helpful. Had maintenance service and recall work done. More

I was kept informed about the progress of the maintenance and recall work It even took less time than they first thought. They even helped me with my Ford Pass points. and recall work It even took less time than they first thought. They even helped me with my Ford Pass points. More

Another quick lane performed service on my vehicle. Some items were done incorrectly. James Smurthwarite at DeYarman ford fixed the items free of charge and gave me some service advice. Some items were done incorrectly. James Smurthwarite at DeYarman ford fixed the items free of charge and gave me some service advice. More

Excellent service; delivered on the timeline promised, had parts in stock, called when the work was completed. had parts in stock, called when the work was completed. More

I was notified on recalls on my son’s car and they said they could send someone out to my house to fix it. I dropped the car off and Bruce was awesome letting me know the process and what else the car need they could send someone out to my house to fix it. I dropped the car off and Bruce was awesome letting me know the process and what else the car needed. More