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Deacon Jones Chrysler Dodge Jeep RAM - Service Center

Smithfield, NC

4.7
202 Reviews

202 Reviews of Deacon Jones Chrysler Dodge Jeep RAM - Service Center

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April 20, 2024

Very fast to react for getting me a spare tire for my truck that was not on truck at time of purchase. They delivered tire to me at home since I live one hour away from dealership. Excellent dealership t More

by Len
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

In and out on time with no issues as promised Great Job Brian!! and Tech. More

by larrybarker777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2024

Service department was friendly and kept me informed of the time it would take to get my vehicle diagnosed, parts ordered, and repairs completed. Cost came in less than quoted amount. More

by nancymansonhing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony McAuly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2024

Service advisor was friendly and helpful. Answered questions and kept me informed on status of my truck. More

by msuter069
Recommend Dealer
Yes
Employees Worked With
Phillip Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

Awesome dealership they really treat you like family they listen to your concerns and make sure you’re happy before you leave More

by James.wiggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Always helpful and efficient. Service department personnel friendly and get you in and out in a timely manner More

by Faye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Butler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

Been doing business with deacon jones for over 10 years, wonderful staff and great service More

by scottpuckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony McAuly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

Simply the best! Efficient. Capable. Friendly. Responsive. Careful with details. Follow through with warranty. Timely with getting all work done. More

by spas_shaders_0c
Recommend Dealer
Yes
Employees Worked With
Brian Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2024

Everyone that have done business with have been outstanding. The personnel in the Receiving area for maintenance area have been very friendly and helpful. More

by Scott Conway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2024

I came in for a routine oil change, tire rotation and brake check. My vehicle was serviced in about 2 hours which is good considering I showed up without an appointment. I appreciate the excellent servic More

by fredrickcrane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Stutts
1
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