Dean Team Hyundai - Service Center

Finance manager could have been more responsive to my calls with regards to the pending refund of my gap insurance policy. calls with regards to the pending refund of my gap insurance policy. More

My car (2020 Genesis G90 with 27,800 miles) has been sitting in their parking lot 9 days and Bill Buchholz can’t seem to get it in to check why the check engine light is on and the car vibrates. It is m sitting in their parking lot 9 days and Bill Buchholz can’t seem to get it in to check why the check engine light is on and the car vibrates. It is my belief that since I called Genesis Corporate to check on this as a warranty issue and they assigned a Case Number, Mr. Buchholz is being vindictive and just letting my car sit, while claiming there are so many vehicles in front of me for service. I suggest if you buy a car here, as I did in 2018 by purchasing a new Genesis G90 from Dean Team, you better saddle up for lousy service and uncaring people when you have a problem. More

Bill in the service is always so much fun to talk to and knowledgeable about Hyundai cars. knowledgeable about Hyundai cars. More

Service Department is outstanding. In general trust is a big thing for me. Not one time did I feel like I couldn’t trust their opinion on what needed to be done. For that I was thankfu In general trust is a big thing for me. Not one time did I feel like I couldn’t trust their opinion on what needed to be done. For that I was thankful More

Took my car in that I had bought on September 9 2022 for a recall on October 10 dropped off waited for 2 hours all done great get home wash it and find that they had scratches/dented it down to the metal th a recall on October 10 dropped off waited for 2 hours all done great get home wash it and find that they had scratches/dented it down to the metal then was told it didn't happen that the shop xx then was told there not going to do anything about it thanks for xxxxing up my car will never go here again I suggest takeing your car somewhere else 0 STARS 🌟 More

I have had 3 recall notices about my 2017 Hyundai and have contacted the dealership 2 times. The first time I was told that the parts weren't available and I would get a call back later. Never happened have contacted the dealership 2 times. The first time I was told that the parts weren't available and I would get a call back later. Never happened. I got the last notice early last week and called and left a message for the service manager Wade Knuckels. Never called back. Since this recall mentions a cabin fire I think this is serious. Is it to them???? More

Paul Thoman has been a great help with our car we purchased through him. If you need any help I recommend seeing Paul, as he even checked on us a week after we purchased the car to see how everything purchased through him. If you need any help I recommend seeing Paul, as he even checked on us a week after we purchased the car to see how everything was going. Definitely will be back to buy another car if we had too. More

Ben is a great guy he help me setup my connect link even though I did not buy a car from him though I did not buy a car from him More

I have been buying new cars in St Louis since 1971 but never had a dealer where we bought more than two cars. We just purchased our third Hyundai from Dean Team Hyundai since 2010. We've had 3 excellent never had a dealer where we bought more than two cars. We just purchased our third Hyundai from Dean Team Hyundai since 2010. We've had 3 excellent sales pros (Andy Miller is excellent) but, over the years, we have had dozens of contacts with the Service Department and think it is the best Service Department we have ever worked with. Since the first days we walked into the showroom and into the service department, we've always felt that they wanted us to be satisfied customers and valued our business. More