Dean Team Subaru Volkswagen

No Surprises! ! After doing some research on the Subaru Forester and checking with family and friends, who have owned several over the years, I called the Dean Team ! After doing some research on the Subaru Forester and checking with family and friends, who have owned several over the years, I called the Dean Team Subaru in Ballwin. I was connected to Ed Gerardo in sales and he was friendly and knowledgeable about the vehicle and I was able to close the deal in about 30 minutes. I think it took my wife and I longer to decide what color to choose. The reason I said at the beginning there were no surprises was that I able to negotiate and close the deal over the phone in a short period of time and when we arrived at the dealership there were no surprises waiting for us there. We were greeted by Aaron on the showroom floor and escorted to Ed Gerardo to complete our paperwork. Next we met Jason in finance and in no time we were on our way. At no time were we apprehensive about our first Subaru purchase and I was very pleased with the Forester while driving it home. I highly recommend the Dean Team for your next vehicle and especially Ed Gerardo. No matter what model you decide to buy give Ed a call at 636-227-0100. More

We loved working with Chris. He made the process so seamless and stress-free. He was easy to work with/communicate with and, best part, no hard sales tactics! He is trustworthy a He made the process so seamless and stress-free. He was easy to work with/communicate with and, best part, no hard sales tactics! He is trustworthy and it really felt like he was going above and beyond to make it a good experience for us. We highly recommend working with him! More

Very prompt on appointment time and saleaperson had clear knowledge of vehicles. Would buy again. knowledge of vehicles. Would buy again. More

I bought a new car and Dean Team could not have made the process any easier. I was a first time car buyer and they seamlessly helped me through every step. Sam was the best sales person I could of asked for process any easier. I was a first time car buyer and they seamlessly helped me through every step. Sam was the best sales person I could of asked for and Jason, the general manager, was great too. Everyone was respectful, kind, and very straightforward. I felt taken care of and felt as if I was a priority to them even though I defiantly wasn't the only person buying a car that day. They are the best! More

The Dean Team Subaru Volkswagen of Ballwin dealership was clean, the temperature was comfortable, and the staff was friendly. clean, the temperature was comfortable, and the staff was friendly. More

When I needed service on my 2016 Outback, after going to another Subaru dealer and getting the run around and a cost estimate on a repair that I thought should had been covered by Subaru I drove the extra m another Subaru dealer and getting the run around and a cost estimate on a repair that I thought should had been covered by Subaru I drove the extra miles to the Dean Team Dealership. My car was repaired, the part and labor was covered. The service person gave my wife and I, a car to go to Costco while they made the repair. I told my wife if we ever buy a new Subaru, we will buy it from the Dean Team. My new 2024 Outback Limited was bought from you people. More

Shawn Nethercott was our salesperson who was very knowledgeable, helpful, professional with our purchase. We appreciate doing business with Shawn. knowledgeable, helpful, professional with our purchase. We appreciate doing business with Shawn. More

Spectacular experience. The overall approach was relatively painless, Sam Goevert made it pleasant, and it was even fairly quick. They managed to pull a dealer trade for the The overall approach was relatively painless, Sam Goevert made it pleasant, and it was even fairly quick. They managed to pull a dealer trade for the exact car we wanted, got it here quickly, and gave us a price within $200 of another dealer's offer for a car with some compromises. They were also very upfront on what they could NOT do for us, which added to the sense of transparency. More

Joel was great and helped us get the right model/color that we wanted. He stayed in communication via text constantly providing update on where our car was and had most of then paperwork ready to go on th that we wanted. He stayed in communication via text constantly providing update on where our car was and had most of then paperwork ready to go on the day of delivery. Except for some waiting minutes the process was swift. More

Ed was such a pleasure to work with! Listened to my needs and price point and even suggested a test drive on a vehicle that wasn't on my short list... well that's what I ended up with. E Listened to my needs and price point and even suggested a test drive on a vehicle that wasn't on my short list... well that's what I ended up with. Ed helped me find the right model/color that I wanted. He stayed in communication via text constantly providing update on where the car to arrive at the dealership. An overall great experience. Ask for Ed. No... really. More