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Dean Team Subaru Volkswagen
Ballwin, MO
6,007 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,007 reviews
October 05, 2015
Always excellent service! This is the third Jetta I have purchased from Dean Team. Always exceptional service! Traded in my 2008 Jetta for a new one, and was asked where I ha This is the third Jetta I have purchased from Dean Team. Always exceptional service! Traded in my 2008 Jetta for a new one, and was asked where I have taken it for service.... I had no answer. I hadn't needed to! More
by cmhjw2
Employees Worked With
Ryan Troll
Helpful October 04, 2015
Great Experience I purchased a new Subaru Outback at this dealership about a month ago. I worked with Mark McNulty, and he was extremely knowledgeable and helpful, an I purchased a new Subaru Outback at this dealership about a month ago. I worked with Mark McNulty, and he was extremely knowledgeable and helpful, and made sure I was comfortable with the vehicle before I drove it off the lot. I also didn't feel pressured which made the buying experience much more enjoyable than I've had at other dealerships in the past. Mark was also very helpful answering any questions I had after purchase. Rick Richards also made the financial/closing process smooth and painless. I would highly recommend this dealership to anyone in the market for a Subaru. More
by babyblue
Employees Worked With
Rick Richard, Mark McNulty
September 30, 2015
Perfect Jason couldn't have been any nicer and easy going. He helped us with everything we needed. As a younger couple sometimes it's hard to be taken serious Jason couldn't have been any nicer and easy going. He helped us with everything we needed. As a younger couple sometimes it's hard to be taken seriously at dealerships but we had no trouble and never felt like we weren't worth the salesmen's time. More
by Koehne's
Employees Worked With
September 30, 2015
Purchased I have a great overall experience when I purchased my Mercedez- Benz 2012 from dean team Subaru with the help of Jason moore and Rick Richard I have a great overall experience when I purchased my Mercedez- Benz 2012 from dean team Subaru with the help of Jason moore and Rick Richard More
by Corvette
September 29, 2015
Highly Recommend!!! What an amazing experience with Dean Team Subaru Volkswagon!! Jason Moore answered every single question with honesty and professionalism! Extremely k What an amazing experience with Dean Team Subaru Volkswagon!! Jason Moore answered every single question with honesty and professionalism! Extremely knowledgeable and helpful!!! Purchased as used vehicle and couldn't be more happy with my decision!! Thank you so much for making this transition an easy one!! More
by AngieD124
September 28, 2015
new car , Thanks Jason Moore I give this dealership and the salesman Jason Moore, a 5 out of 5. Jason was nothing short then amazing, new exactly what I wanted in a vehicle, show I give this dealership and the salesman Jason Moore, a 5 out of 5. Jason was nothing short then amazing, new exactly what I wanted in a vehicle, showed me the cars that were in my reach, very knowledgeable with the models I test drove. Very friendly and took his time with us, the process went by smoothly and quickly. I AM SO HAPPY with my new car!! can't wait to show her off and a HUGE thanks again to Jason for making this process easy and stress-free. Would recommend him and using this dealership to anyone interested in buying a car!! More
by MandyB85
September 28, 2015
Positive experience! We went to Dean Team Subaru on Manchester even though it was the farthest Subaru dealer from our home. We went that far in order to have a positive e We went to Dean Team Subaru on Manchester even though it was the farthest Subaru dealer from our home. We went that far in order to have a positive experience. The Dean Team staff was polite, took time with us. Our salesman, Jason Moore did not make us feel rushed even though our first test drive was 30 minutes before closing time. I had done research on the Outback but wanted to be sure we were treated with respect and not pressured. We had a very positive experience!!! I would recommend this dealership to anyone...and Jason! More
by Donna
Employees Worked With
Other Employees :
Thanks to all the staff that cleaned it up for us!!, Dustin Westhoff, Mark McNulty
September 27, 2015
Easy buying experience We bought a used 2015 Ford Explorer. The vehicle was exactly as listed on autotrader, no surprise add on. Our sales rep, Jason Moore, was fantastic We bought a used 2015 Ford Explorer. The vehicle was exactly as listed on autotrader, no surprise add on. Our sales rep, Jason Moore, was fantastic to work with. He responded immediately to our inquiry and had the vehicle ready for us to consider when we arrived. The purchase negotiation flowed very well, including the finance portion with Dustin Westhoff! Both of these guys were super busy taking care of multiple customers, but we received outstanding personal attention. They hustle to get your deal done and get you on the road! We will have our vehicle delivered next week, as they are taking care of even minor imperfections, which we understand is their practice on pre-owned, so we expect to feel as though we will have a like new 2015 at a great savings! So glad we connected with this dealership and with Jason and Dustin! Great experience! More
by Miss-drives-a-lot
September 26, 2015
Friendly Deal on Late Model Subaru Sales consultant Adam Smith is super friendly and knowledgeable. Manager Matt Kuhn was a straight shooter on the phone and offered me a fair price in Sales consultant Adam Smith is super friendly and knowledgeable. Manager Matt Kuhn was a straight shooter on the phone and offered me a fair price in the first conversation. If it were not for Matt's excellent handling of my initial phone inquiry I would not have traveled from outside St. Louis to see this car. Manager Scott Roberts was open to negotiation and closed a great deal -- thank you Scott! This Dean Team rocks. More
by Redwheelbarrow
Employees Worked With
Scott Roberts, Matt Kuhn, Adam Smith
September 26, 2015
Very professional and helpful Very honest dealer and salesmen. Didn't try to upsell me anything and were up-front with me about their vehicles. Fantastic service and people,highly Very honest dealer and salesmen. Didn't try to upsell me anything and were up-front with me about their vehicles. Fantastic service and people,highly recommend. This was the best Subaru dealership in Saint Louis. More
by Jfarnan17
