Dean Team Subaru Volkswagen

We went looking for used Subarus recently, and were working with a few dealerships. This dealership had a 2009 used vehicle that we were interested in, test drove, and then were told that they couldn' working with a few dealerships. This dealership had a 2009 used vehicle that we were interested in, test drove, and then were told that they couldn't get us the deal that we needed to make it happen, but then proceeded to try to sell us a brand new Volkswagon. We were only interested in Subarus, and used ones at that, and they couldn't negotiate for that but could give us a brand new VW? Then they had a 2008 used Subaru that we went to look at. They were more willing to work with us on price with this particular car. We ended up coming to an agreement after several days. We were told that in order to ensure that the car wouldn't be sold over the weekend, that we needed to give them a debit card for them to charge a $250 deposit on, that would be immediately refunded to us on Monday when we came back to sign the paperwork. They took the money and refunded it a week later after going back and forth a few times. Also, they sent us away with an empty gas tank. We thought this might have been a mistake but then were told that they don't fill up gas tanks for used car sales because it would cost them too much money. Our experience overall with the salesman was fine, he did what he could, but the overall experience wasn't great. We purchased a car from this dealership in 2008 and did not have a bad experience. But we definitely won't buy another car from them, and will not be taking the 2 Subarus that we own now to them for service either. More

I rarely purchase new cars and working with Justin was a very positive experience. I was comparing different cars and trying to make a decision over a 6 month period. I just don't rush these inportant decis very positive experience. I was comparing different cars and trying to make a decision over a 6 month period. I just don't rush these inportant decisions. I looked at the Toyota Rav 4, Honda CRV, Subaru Forester and landed on the Volkswagen Tiguan. The Tiguan caught my eye and is beautifully designed with a European flair, well made and solid as a tank. It just really fit my life style. Justin was great at working out the pricing and locating the exact car, model and color I wanted. I expected the experience to be as painful as going to the dentists but working with Justin and his team was very easy. He especially helped me out post sale. He's there and available which makes it easier for me. He keeps the whole experience easy and enjoyable! More

Overall an enjoyable experience. Dealer met our expectations as customers, and staff was friendly and we were able to purchase the vehicle and be in and out of the dealership in a timely fashion. expectations as customers, and staff was friendly and we were able to purchase the vehicle and be in and out of the dealership in a timely fashion. More

Our visit was a reatively painless one (in the realm of car shopping) and,overall, a good experience. Salesman was pleasant and very knowledgeable about the car we ended up purchasing. The dealership made car shopping) and,overall, a good experience. Salesman was pleasant and very knowledgeable about the car we ended up purchasing. The dealership made the payment at the end of the transaction easy for us to coordinate. More

Neil went above and beyond helping me and my husband purchase our new car. He made us feel extremely comfortable with our purchase and made sure were completely satisfied. As we were! purchase our new car. He made us feel extremely comfortable with our purchase and made sure were completely satisfied. As we were! More

My experience with Scott Roberts and The Dean Team Dealership during the purchasing process of our new 2011 Jetta was great. The staff was friendly and cordial and they were very thorough in showing Dealership during the purchasing process of our new 2011 Jetta was great. The staff was friendly and cordial and they were very thorough in showing us the benefits of owning a Volkswagen. They also worked with us in finding the vehicle and options that worked within our budget. We highly recommend Scott and The Dean Team. More

Amir and the crew at Dean Team were polite, helpful, and assisted me in finding what it was I was looking for. I would highly recommend them to other potential buyers in the future assisted me in finding what it was I was looking for. I would highly recommend them to other potential buyers in the future More

I was very pleased with my overall experience with Dean Subaru/ Volkswagen and Scott Roberts. Emails were promptly returned, questions were answered in plain English, and I feel like the price we agreed up Subaru/ Volkswagen and Scott Roberts. Emails were promptly returned, questions were answered in plain English, and I feel like the price we agreed upon was fair. The gentleman I dealt with in the finance department was courteous and took care with our paperwork. The process of negotiating the deal was fast and plain. I would recommend Dean Subaru. More

Leased a Forester - wanted body side molding & a cargo cover added on. Jeff said it would take a few a hours in service. I decided to wait instead of driving across town in a rental car to my home. cargo cover added on. Jeff said it would take a few a hours in service. I decided to wait instead of driving across town in a rental car to my home. Car was ready in a hour! I was pleased with his further explanation of the gauges in the dash. More

We were previous Honda buyers for past 15 years (6 hondas), so this was a scary transition. Amir made our transition to VW a friendly, welcoming experience. He listened to our needs and wants and sa hondas), so this was a scary transition. Amir made our transition to VW a friendly, welcoming experience. He listened to our needs and wants and satisfied both. He projected extreme knowledge, pride, and professionalism in the name brand and represented the dealership very well! He has a great future ahead of him! James Crowe, finance manger, was outstanding in clearly presenting all our finance options in simple, concise terms Mr Dean even gave us a complimentary VW hat as a welcoming gift. We got a great deal...awesome new Jetta TDI...and we will spread the Dean Team Gospel! More