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489 Reviews of Delray Buick GMC - Service Center
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September 22, 2025
Frank has always been extremely attentive and accommodating …. Well, good, excellent eleven words to go accommodating …. Well, good, excellent eleven words to go More
by BBOCAPSYCH
Verified Customer
September 21, 2025
Very pleased. Cassey and the team did a very good job. Easy to schedule, didn't wait much to check in and for the actual service. Efficient and prompt. Cassey and the team did a very good job. Easy to schedule, didn't wait much to check in and for the actual service. Efficient and prompt. More
by RL in Westfield
Employees Worked With
Cassey
September 13, 2025
Service Department sucks… 4 hours wasted and don’t trust diagnosis that took 4 hours and no one had even touched underside of vehicle…I checked…furthermore service has been lackluster nearly every time I’ve diagnosis that took 4 hours and no one had even touched underside of vehicle…I checked…furthermore service has been lackluster nearly every time I’ve opted for using the service dept. GMC warranty sucks …known problem with transmission serviced 1st with fluid change several years ago, then torque converter changed some time thereafter and was out of warranty because they probably should have changed torque converter instead of just the fluid the first time. Same problem is 3rd time now. Now torque converter and valve body they tell me needs replacement…and once again out of warranty with 68000 miles on vehicle total. Just was diagnosed from computer apparently because underside of vehicle was never touched…I looked… So GM warranty replacement torque converter only for one year?…I guess the new torque converter on new vehicle only warranty is one year too?… When replaced last time I had to wait three weeks for a gm part even after I offered to pay and deliver an upgraded/ superior aftermarket unit. Last issue on last oil change visit was check engine light I wanted addressed. Code showed due to MAF sensor code and was told to change air filter…air filter was relatively new but replaced anyway resulting in same code. Service department never even offered to change sensor…I Changed MAF sensor myself-problem solved. Service department nearly worthless except when stealing change and contents of vehicle it seems. I will never deal with this dealership or service department again…told my salesman that I’d love to buy another vehicle from him but unless he finds new brand and dealership there is no chance. xxxx on GMC, this establishment and service department. It won’t be a GMC to replace this truck…ever… You should add xxxx poor rating to your choices below for this dealership… More
by JETRAT
August 31, 2025
Frank Castagna is excellent very courteous, explained services our car need thank you Frank for your help services our car need thank you Frank for your help More
by LUCKINIC
Employees Worked With
August 31, 2025
No organization when you walk in for service. 10 min wait with 4 salespeople there 10 min wait with 4 salespeople there More
by JACKIEM1119
Employees Worked With
August 30, 2025
Great service- unscheduled service but got me in and out in short time great customer service!! in short time great customer service!! More
by DPANTANO
Employees Worked With
August 12, 2025
I took my car in for body work and Robert Sengelmann was instrumental in helping the process. Chiris the manager was also very helpful. My car looks great. Very happy with the results. instrumental in helping the process. Chiris the manager was also very helpful. My car looks great. Very happy with the results. More
by Terryinmiami
Employees Worked With
August 03, 2025
In an effort to avoid long wait times, I was pro active in I making an appointment, showed up on time for the appointment and still waited 2 hours to mount and balance a tire. The service rep was not good in I making an appointment, showed up on time for the appointment and still waited 2 hours to mount and balance a tire. The service rep was not good at communicating the wait time and just kept telling my daughter 20 more minutes, 20 more minutes. I brought the car there a couple months ago because my Apple Car Play was not working. they said it needed a part and they would follow up with me. I haven't heard from anyone in months. I asked about the part when I made the appointment and was told when you come in for your tire I will update you on the part.While I recognize some things are out of the Dealerships control nonetheless I purchased a $110,000 vehicle that still does not have a working Apple Car Play. I have not been updated to date. More
by greg.gatto
Employees Worked With
Trevor Omstead
August 02, 2025
Everything was great Casey very good gets my car done in fast time had a great experience fast time had a great experience More
by LDYBOLER
Employees Worked With
July 26, 2025
Casey brought the service manager Matt to go on a test drive with me to find a noise that was bugging my wife. Matt found the problem, fixed it and made my wife happy. I appreciate the willingness of both drive with me to find a noise that was bugging my wife. Matt found the problem, fixed it and made my wife happy. I appreciate the willingness of both to go out of their way to fix my Yukon. More
by JOHNROACH
Employees Worked With
Casey and Matt
