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Delray Buick GMC - Service Center

Delray Beach, FL

4.6
489 Reviews

489 Reviews of Delray Buick GMC - Service Center

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September 22, 2025

Frank has always been extremely attentive and accommodating …. Well, good, excellent eleven words to go More

by BBOCAPSYCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Delray Buick GMC responded

Thank you for sharing these kind words! We're grateful for your continued trust in Frank and our team at Delray Buick GMC.

September 21, 2025

Very pleased. Cassey and the team did a very good job. Easy to schedule, didn't wait much to check in and for the actual service. Efficient and prompt. More

by RL in Westfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassey
Sep 22, 2025 -

Delray Buick GMC responded

We’re pleased to hear Cassey and the team made your experience smooth and efficient! Thank you for choosing Delray Buick GMC and we hope to see you again in the future!

September 13, 2025

Service Department sucks… 4 hours wasted and don’t trust diagnosis that took 4 hours and no one had even touched underside of vehicle…I checked…furthermore service has been lackluster nearly every time I’ve More

by JETRAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Schear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Hathhorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2025

Frank Castagna is excellent very courteous, explained services our car need thank you Frank for your help More

by LUCKINIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Delray Buick GMC responded

We're so glad to hear that Frank provided such a helpful and courteous service. We truly appreciate your business and will pass along your kind words. Thank you from all of us at Delray Buick GMC!

August 31, 2025

No organization when you walk in for service. 10 min wait with 4 salespeople there More

by JACKIEM1119
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Heinsohn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Delray Buick GMC responded

Thank you for your feedback. We’re sorry for the wait when you arrived and will work on improving organization so your next visit goes more smoothly.

August 30, 2025

Great service- unscheduled service but got me in and out in short time great customer service!! More

by DPANTANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Delray Buick GMC responded

It’s wonderful to hear our team was able to help you promptly and deliver excellent service. We appreciate your feedback!

August 12, 2025

I took my car in for body work and Robert Sengelmann was instrumental in helping the process. Chiris the manager was also very helpful. My car looks great. Very happy with the results. More

by Terryinmiami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Sengelmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Delray Buick GMC responded

We’re glad Robert, Chris, and our team made your car look great! Thanks for choosing Delray Buick GMC and for leaving us a high rating!

August 03, 2025

In an effort to avoid long wait times, I was pro active in I making an appointment, showed up on time for the appointment and still waited 2 hours to mount and balance a tire. The service rep was not good More

by greg.gatto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor Omstead
Aug 12, 2025 -

Delray Buick GMC responded

Greg, we completely understand how frustrating long wait times can be—especially when you’ve scheduled an appointment. It also sounds like we missed the mark on communication, and for that, we’re truly sorry. We’d sincerely appreciate the opportunity to make things right and ensure your Apple CarPlay repair is handled smoothly moving forward. Please reach out to us at 561-778-7185.

August 02, 2025

Everything was great Casey very good gets my car done in fast time had a great experience More

by LDYBOLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Delray Buick GMC responded

Thanks so much! The Delray Buick GMC team looks forward to seeing you again down the road.

July 26, 2025

Casey brought the service manager Matt to go on a test drive with me to find a noise that was bugging my wife. Matt found the problem, fixed it and made my wife happy. I appreciate the willingness of both More

by JOHNROACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey and Matt
Jul 30, 2025 -

Delray Buick GMC responded

Hi John, we're glad to hear Casey and Matt took such good care of you and your wife at Delray Buick GMC. Thank you for your business and for sharing your experience. Have a wonderful day!

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