Frank Castagna
Frank Castagna at Delray Buick GMC
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Frank Castagna

Service Advisor

Delray Buick GMC

2400 South Federal Highway
Delray Beach, FL 33483

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4.9
98 Reviews
4.9

98 Reviews

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98 Reviews of Frank Castagna

April 23, 2024

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Employee Rating

It was an amazing great experience for me and my family. John Tambone and the rest of the people we dealt with were so honest and helpful and made the entire experience such a pleasure. I will for sure be r More

by MATSTATY03
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2024

Delray Buick GMC responded

We're delighted to know that John and our team at Delray Buick GMC provided an amazing experience for you and your family. Thanks so much for recommending us!

April 21, 2024

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Johnny was very nice but your other staff is very rude. When I came to pick up my car, Johnny was out. I quietly waited at the counter. After 5 minutes I asked the two guys there if they could help me. More

by Youngtimothy
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Robert Heinsohn, Scott Bartsch , Johnny

Apr 23, 2024

Delray Buick GMC responded

I'm sorry to read about your experience. It's important that all our customers feel valued and recognized from the moment they walk in. We'd like a chance to make things right - please reach out at your earliest convenience so we can discuss further.

March 24, 2024

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Long time customer. Dealership has never let us down when it comes to warranty or scheduled maintenance More

by flyman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Heinsohn , Dan Fielder

Apr 12, 2024

Delray Buick GMC responded

We're so grateful for your continued trust in Delray Buick GMC! We'll always be here to provide top-notch service and maintenance. Thanks for the review!

March 07, 2024

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I have been coming to this dealership for many years and have purchased/leased several vehicles. When considering these purchases I was always treated with respect and honesty. I recently brought my GMC Sie More

by BOCAWESTLM
Service Price Transparency
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Recommend Dealer
Yes
Apr 10, 2024

Delray Buick GMC responded

We're glad to know you've had consistently positive experiences with us at Delray Buick GMC, and now have had another one with Frank. We appreciate your loyalty and look forward to assisting you in the future!

March 03, 2024

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I recently purchased my fourth car from this dealership. Kyle Williams is a thoughtful sales associate assisting me with a car purchase within my budget. Service department is fantastic and I can bring my c More

by BARB15
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Williams, sales; Dawn Edwards finance

Apr 10, 2024

Delray Buick GMC responded

We're so glad to know you've had multiple positive experiences with us at Delray Buick GMC, especially with Kyle! We appreciate your continued support and look forward to helping you keep your car looking fresh.

February 17, 2024

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I was treated very well and I felt very comfortable with my salesman. The only thing that I wasn’t happy with that they told me they fixed the flat and it was never fixed More

by LIZMIKE22
Service Price Transparency
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Recommend Dealer
Yes
Apr 10, 2024

Delray Buick GMC responded

We're glad to know you felt comfortable with our salesman at Delray Buick GMC. We apologize for the oversight regarding your flat tire - that's not up to our usual standards. Please reach out if you would like to discuss this further!

January 28, 2024

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Employee Rating

Kyle was a pleasure to deal very knowledgeable and helpful. I would recommend Delray GMC to anyone I know looking for a new vehicle. More

by CHARLESPAOLI4
Recommend Dealer
Yes

Other Employees Tagged: Kyle Williams , Kyle Willams

Feb 09, 2024

Delray Buick GMC responded

Charles, it's great to know that Kyle was able to assist you effectively at Delray Buick GMC. We appreciate your recommendation and are here for any future needs!

December 30, 2023

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Employee Rating

Excellent communication and vehicle was fixed and delivered clean. Frank kept me updated on status along the way. More

by DOUGSHIH
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 17, 2024

Delray Buick GMC responded

We're glad to know that Frank and the team at Delray Buick GMC kept you well-informed throughout your service visit. Thanks for sharing about your experience, we appreciate it!

December 24, 2023

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Employee Rating

All was great from the beginning to the end Quick and in and out with reasonable wait time More

by Kathieh24
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Orsini, Nancy Snyder

Jan 15, 2024

Delray Buick GMC responded

Thank you for choosing Delray Buick GMC, we appreciate your positive feedback!

December 17, 2023

Dealership Rating
Employee Rating

The service rep was very nice to me and very helpful. Sadly, I forgot his name, but he was working last Saturday. More

by ATOZGUNS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 10, 2024

Delray Buick GMC responded

We're glad to know you had a positive experience with our service rep last Saturday at Delray Buick GMC. We appreciate your kind words and look forward to assisting you again in the future!

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