Delray Honda

Delray Honda
3000 S Federal Hwy
Delray Beach, Florida 33483

Sales: (561) 272-3000
Service: (877) 233-2054
Parts: (877) 233-2054

Manufacturer: Honda

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Dealership Amenities
There are no Amenities listed for this dealer yet. Dealer Amenities are for Certified Dealers.

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: 11:00 AM - 6:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed



Twenty-Four Month Rating: 4.8/5

Overall Score: 5 Star Rating4.8



About Delray Honda
Certified: Delray Honda
This dealership is a DealerRater.com Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Delray Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconcilation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.


sandybeach666
2/21/2010 5:10:56 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Starky

My Review of Delray Honda:
WE were very happy with the dealership, beautiful showroom and a large selection of cars. Our salesman, David Starky, got us the car we wanted. He was very courteous and accomodating to us. The new CR-V is for our daughter, who is very fussy and she couldnt be happier with the car. David quoted us the best out-the-door price through the internet and we did our research. The car is in perfect condition and is a real pretty glacier blue color. We have heard that the CR-Vs last forever and we hope it does last for a very long time. WE would highly recommend Delray Honda.
Sandy & Vic

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cmccrerey@msn.com
1/23/2010 8:17:56 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Starkey, Jose Santiago, and Casey Flaherty

My Review of Delray Honda:
To Whom it May concern,

We just purchased a new 2010 Honda Civic Ex, David Starkey, Jose Santiago and Casey Flaherty worked for several days getting the purchase together. They had to make several adjustments to our needs and they were very patient and not pushy.

They even assisted us when we said that our daughter wanted to look at another brand of car before we purchased and got the address to the nearest dealership so we could go there and compare.

They all made the experience almost enjoyable if you know what I mean.

I would highly recommend them to all my friends and family.

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Response from: Delray Honda
Added: 1/25/2010 8:35:43 AM
Thanks for sending the review. Casey, David and Jose work hard on customer satisfaction. I'm glad you had a great experience. Mike Margas, General Manager

philcrow
1/5/2010 5:58:54 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Debbie and Jose was the Mgr. I think

My Review of Delray Honda:
My overall experience was great. Debbie was the best...not pushy like some...I bought my last car there, too. All the people were very nice and I felt comfortable even though buying a new car IS NOT my thing. I know I'll like the 2010 Honda CrossTour that I purchased.

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Response from: Delray Honda
Added: 1/6/2010 10:14:25 AM
Thanks for your review, Debbie and Jose carry out our low-key approach very well.

Irene.Stulman
12/30/2009 9:35:19 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: jose oritz, steve blackstone, customer service rep

My Review of Delray Honda:
Everybody had a really great attitude, they were very friedly and easy to deal
with. We came in with an internet coupon, we were not pressured in anyway,
there were no hidden costs. The entire purchase went off without a hitch. This dealership was heads overheals above the previous honda dealershiip in the same
location. I would highly recommend this dealership

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Response from: Delray Honda
Added: 1/6/2010 10:15:47 AM
Thanks for the review Irene. We really work on the no-hassle approach at Delray Honda. I'm glad it worked well for you.

parents
12/30/2009 7:18:40 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Richard

My Review of Delray Honda:
As parents of two children who frequently travel between Florida and Georgia, we wanted to purchase a van for both comfort and safety. We set our sights on the Honda Odyssey due to the five star crash rating from the safecar.gov website. We had been to several Honda dealers but landed in the right place at Delray Honda after being greeted by Richard, a service advisor. He took his time with us, very patient with our children (yes, we brought them with us) and gave us all the time and any assistance we needed regarding decisions for options, value, trade and price. We recommend both the Odyssey we purchased and Delray Honda.

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Response from: Delray Honda
Added: 1/6/2010 10:18:07 AM
I am always happy to see a sale, in this case an Odyssey, that was due to great customer service in our service department. Service advisor Richard does a great job! Thanks for the review. Mike Margas, General Manager

j.mccarthy22@yahoo.com
12/29/2009 4:56:50 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Michael Margas

My Review of Delray Honda:
Michael was very friendly and honest. He took time to walk me around the dealership with me and made sure i had all the information i needed. My expectations were truly exceeded. I would definitly recomend Delray Honda to my family. The minimal time i spent walking through the maintenance department mdae me feel like i was in the hands of proffesionals.

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Response from: Delray Honda
Added: 1/6/2010 10:20:02 AM
Very nice of you to give me a great review! At Deray Honda we really work on customer service and I'm happy that we succeeded with you! Mike Margas, General Manager

artr
12/29/2009 4:52:56 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Frank McCarthy

My Review of Delray Honda:
I went to Edmorse Honda a felt like i was literally being raped on the showroom floor. I wanted a Honda and a friend of mine referred me to Frank, want a difference. He really listened to me and took the time to understand what it was i was looking for in a new car.

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Response from: Delray Honda
Added: 1/6/2010 10:21:59 AM
Thanks for giving us a chance to earn your business. Our facility may be a bit dated but its the people who make the difference. Frank is a valued employee. Also, we begin construction of our new state of the art facility in early 2010! Mike Margas, General Manager

pesheleven
12/29/2009 3:30:33 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Shoshan

My Review of Delray Honda:
I had an overall wonderful experience! Shoshan was excellent and made everything easy and smooth. I will definitely come back here when purchasing my next vehicle and will will absolutely reccommend Delray Honda to others. Thank you so much for all your help.

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Response from: Delray Honda
Added: 1/6/2010 10:22:58 AM
Thanks for the review, Shoshana is one of our top volume salespeople and great customer service is why. Mike Margas, General Manager

gramps020405
12/26/2009 10:13:15 AM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Frank McCarthy

My Review of Delray Honda:
I, like most did some vehicle research online and decided for the money and the quality to check out Hondas. My research took me to Delray Honda, I went there on Christmas week, needless to say they were busy, but I was assisted by Frank McCarthy who was both knowledgable and friendly even though I said right from the start I was not interested in purchasing a vechicle anytime soon. He answered all my questions, gave me 100% of his attention and even provided me with additional resourses for my research. When I am ready, I will definetly make my purchase at Delray Honda.

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Response from: Delray Honda
Added: 1/6/2010 10:25:06 AM
Our sales are highly effected by our online business. We are there 24/7 and will provide quotes on any vehicle, any time. Come and see us again when you are ready! Mike Margas, General Manager

salveggi
9/10/2009 10:15:35 AM

Overall Score: 2 Star Rating   2.5  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Julio Casanova, Frank McCarthy, Arsensio

My Review of Delray Honda:
I was working with Coggin of Ft. Pierce on a new 09 Honda Accord Coupe. The numbers were set but the dealer was having a tough time finding the color I wanted. This would have been my 3rd new car at Coggin.

I decided to do some internet research and found several dealers who had the color I wanted. I exchanged emails and phone calls with several sales staff and decided to drive to Delray Honda for 2 reasons:

1. To see if they could match the deal (no money down).
2. Try to get the car I wanted up to Coggin of Ft. Pierce.

I was told by a Delray Honda sales rep that Coggin did the deal knowing they could not find the color I wanted and "took me out of the market" and that it was a cruel tactic. Bottom line is Coggin Honda did not know my color choice until after we agreed on the price.

Delray Honda could not offer me the same money deal Coggin Honda did and said that the Coggin deal I got was impossible.

Well, the deal was for real at Coggin Honda. While I didn't get my first choice of color I was able to get my second choice, and purchased my new Honda.

I found Delary Honda unprofessional and when they threw Coggin Honda under a "Truck" (forget the bus) it made my choice that much simpiler. I was insulted by their "sales tactics" and front pit numbers".

How much money is enough for Delray Honda to make on a repeat loyal Honda customer?

Stick to your guns and don't give this dealer any "wiggle room" or you'll find yourself in another ball game.

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Response from: Delray Honda
Added: 1/6/2010 10:32:47 AM
I'm really sorry that we couldn't have handled this situation better. It never works to put down another dealership. We will learn from your experience (and review) and I wish you good luck with your new Honda. If you live nearby, I hope you will give us a chance to earn your confidence back and come and service with us. Ask for me personally. Mike Margas, General Manager



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