
Denton Chrysler Jeep Dodge Ram
Denton, TX
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958 Reviews of Denton Chrysler Jeep Dodge Ram
Service department is totally inept. Have had our car in to try and fix the same problem 3 times. The car was in the shop for the same problem a total of about 6 weeks during which time Have had our car in to try and fix the same problem 3 times. The car was in the shop for the same problem a total of about 6 weeks during which time we had to rent a car at our own expense. Never did the dealership offer to provide us a loaner or help with rental costs even though it was their ineptitude that caused them to have to keep the car and continue to be unable find the problem. Also, we purchased new tires and had an alignment done at the same time. The alignment was botched so badly that the vehicle was almost undriveable and the rear tires wore out in less than 1500 miles. When a “new to the shop” veteran technician finally took over the care of our vehicle, they were finally able to find and fix the problem with the alignment and the original issue. More
Very nice showplace, enjoyed the experience. Was quick, simple and no pressure. Kynlee was very knowledgeable and answersed all our questions. Was quick, simple and no pressure. Kynlee was very knowledgeable and answersed all our questions. More
Great customer service. They were patient with my many questions.. The service tech never showed anything but pleasant customer service even when I challenged the answered I They were patient with my many questions.. The service tech never showed anything but pleasant customer service even when I challenged the answered I was given. And of course, he was correct in the end. More
Kylee in sales was good answer all questions looked for jeep in my color an a Willy clean up and gas up ready to go check out was good found me a good interest rate overall I would go back Ron jeep in my color an a Willy clean up and gas up ready to go check out was good found me a good interest rate overall I would go back Ron More
Service was great! I was in for an oil change/tire rotation/recall notice on my 2022 Ram. Tracy was awesome and had me out of there in no time! I was in for an oil change/tire rotation/recall notice on my 2022 Ram. Tracy was awesome and had me out of there in no time! More
New facilty is very impressive. Carter my service adviser was top notch. Very pleasant and knowledgeable. Kept me informed. Waiting area nice and comfortable. Carter my service adviser was top notch. Very pleasant and knowledgeable. Kept me informed. Waiting area nice and comfortable. More
I truly enjoyed my shopping experience at Denton Jeep. Our sales associate, Ryan Rector, was very helpful and did his job professionally without engaging in hard sale tactics. It was easy going and they g Our sales associate, Ryan Rector, was very helpful and did his job professionally without engaging in hard sale tactics. It was easy going and they gave us a great price for our trade-in! Moreover, I’m sending major kudos to my service advisor, Jim Ligorotis, and the entire service department team!! Jim always gets me in for service and works it out despite my busy schedule. The work they do is top notch and they always go the extra mile to ensure my complete satisfaction. That also includes facilitating Uber rides to/from my house to pickup/dropofff my Wrangler. Their waiting facility is nice and clean with several TV’s. It’s also stocked with snacks and beverages while you wait. I certainly don’t mind driving a little further to use this dealership and will be a lifelong customer! Excellent job!!! More