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Destination Kia
Albany, NY
6,862 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,862 reviews
January 29, 2015
Nice Dealership! I ended up paying more per month than I anticipated. But my overall experience was good. Fell in love with the Optima car and just leased the Sportag I ended up paying more per month than I anticipated. But my overall experience was good. Fell in love with the Optima car and just leased the Sportage. More
by jmccabe
Helpful January 27, 2015
Love Kia I originally purchased my car from Lazare Kia. When they were purchased by Destination I was worried. Other Kia dealers (Fucillo) were nightmares. I originally purchased my car from Lazare Kia. When they were purchased by Destination I was worried. Other Kia dealers (Fucillo) were nightmares. Well my first visit assured me that Destination was going to maintain the same standard of excellent I was accustomed to from Lazare. They are efficient, timely, and always helpful. More
by brittjm
Employees Worked With
Chris Bucher, Sean Spofford
January 24, 2015
Mark is an amazing salesperson! Mark is a great sales person. I had shopped around all the dealers trying to decide which car was right for me. Of all the sales people I talked to, M Mark is a great sales person. I had shopped around all the dealers trying to decide which car was right for me. Of all the sales people I talked to, Mark was the best. He provided great information but was not pushy. I chose the KIA because it was the right car for me, it was great to be able to work with the best salesman. More
by ValP
January 16, 2015
Ask For Rhett I had a great 1st car-buying experience here! Being 20 and a poor college student, I wasn't thrilled with the idea of looking at dealerships for a use I had a great 1st car-buying experience here! Being 20 and a poor college student, I wasn't thrilled with the idea of looking at dealerships for a used car, but going here changed my mind. If you go, ask to work with Rhett Butler! He's very knowledgable, friendly, committed, willing to negotiate fairly, and isn't overly "pushy" like most salesmen are. He makes the entire purchasing process incredibly easy, and makes sure to spell everything out to insure that you understand every step along the way. He made my father and I feel at ease throughout the entire encounter, and I would definitely go back to work with him again. More
by carte.nm
Employees Worked With
Rhett Butler
January 10, 2015
needed an oil change and tire rotation My 2013 Kia Soul needed an oil change and tire rotation. Was able to call in the morning and had the work done that afternoon. Great service, Thanks! My 2013 Kia Soul needed an oil change and tire rotation. Was able to call in the morning and had the work done that afternoon. Great service, Thanks! Jim Randall, Albany NY More
by rover47
Employees Worked With
Sean Spofford
January 09, 2015
Purchase/Maintenance I bought a car from this dealership in 2010 after looking at multiple places. Honestly, I was not planning on purchasing a car from here, but the sale I bought a car from this dealership in 2010 after looking at multiple places. Honestly, I was not planning on purchasing a car from here, but the sales personnel were friendly, knowledgeable, and accommodating. When I have gone back for routine service they are quick and timely. Once I needed an emergency service and they were able to fit me within hours. More
by mp23
January 05, 2015
Service - Maintainence I've taken my Optima to Destination for regular service twice since leasing, both times have been great. I like to make an early morning appt in case I've taken my Optima to Destination for regular service twice since leasing, both times have been great. I like to make an early morning appt in case I need to bring my son. The waiting room is clean, nice and big enough for a mom and her baby to hang out and not disturb anyone else. Sean was very pleasant to work with. More
by Barbie1679
Employees Worked With
Sean Spofford
January 03, 2015
Vehicle Purchase Great experience from start to finish! Although I did not see a car of my choice on my first visit, the second visit was quite different. I immediatel Great experience from start to finish! Although I did not see a car of my choice on my first visit, the second visit was quite different. I immediately spotted a vehicle that met all my expectations and Henry Whitbeck took it from there. It was an easy transition trading in my car and financing another vehicle with assistance from Lou Guerra. More
by frn23
Employees Worked With
Henry Whitbeck, Lou Guerra
January 02, 2015
Transmission Replacement Suzuki 2009 XL7 It was covered under a $100,000 warantly which was honored so I was happy. My car had 99,700 miles. Replacing spark plugs was competively priced, so It was covered under a $100,000 warantly which was honored so I was happy. My car had 99,700 miles. Replacing spark plugs was competively priced, so I had that work done as well. TPMS tire Sensor & re-programming was more than double other service places. So, I did not have Kia do the work. More
by Kate
January 02, 2015
Very happy I chose to come here I previously leased a Kia from Fucillo Kia and was coming up on the end of my lease... but I was over on my lease miles... so I was completely freakin I previously leased a Kia from Fucillo Kia and was coming up on the end of my lease... but I was over on my lease miles... so I was completely freaking out not knowing what I got myself into. I went back to Fucillo Kia to see what they could do for me and they just weren't very helpful (which to be honest I was quite surprised about... being that I was a returning customer. I figured they'd do a lot more for me than they did). So I decided to go down to Destination Kia to see what they could offer me in my position. They were so great and I'm so happy I did! My salesman Shaun was awesome... did wayyy more for me than Fucillo did and I could tell they genuinely wanted me to be happy with my investment. I was able to get into a brand new lease again- even upgraded my vehicle with a good monthly payment and didn't have to freak out about the overage on miles on my previous lease. I definitely will be coming back and referring friends to this location!!! More
by LTM1214
Employees Worked With
Shaun Morgenstern
