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Diamond Buick GMC Cadillac Palmdale - Service Center

Palmdale, CA

4.3
214 Reviews
Call Service Center (760) 422-5865

214 Reviews of Diamond Buick GMC Cadillac Palmdale - Service Center

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April 26, 2024

I have been a customer for some time now and I would like tecognize, what feels like my very own service provider, Iris for her expertise and customer service. I am always happy with Iris's service because More

by CRISTINAPINEDA885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IRIS
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Helpful
April 26, 2024

I was able to schedule a service appointment easily online. There were many appointments to choose from. My car was serviced, I was kept up to date, and it was timely. More

by JACKIEFRAGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Helpful
April 22, 2024

We have been very pleased with your dealership and our service advisor Fransico. Well done! More

by PNROGERS14
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Apr 24, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Diamond Buick GMC Palmdale special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. We are glad to hear that you were pleased with your visit. We would love to work with you again in the future. Sincerely, The Diamond Buick GMC Palmdale Team

Helpful
April 20, 2024

Service was started on time and personnel were very friendly and helpful thank you.Happy with your service More

by CALANDDEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Salas
Report | Print
Apr 23, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you so much for taking the time to let us know how happy you are with your service experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Diamond Buick GMC Palmdale Team

Helpful
April 13, 2024

I've been a customer since 1980, great friendly staff, repairs are always done correctly and fast. nice facility More

by JONA KARDISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
Report | Print
Apr 16, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience, Jona. Your words mean so much to us and they remind us of why we do what we do. We are so thankful for your continued business! Sincerely, The Diamond Buick GMC Palmdale Team

Helpful
April 10, 2024

Phillip was very helpful and polite. My complaint is regarding the customer seating. The sofa are nice and probably comfortable for most. But for people with back problems they are not g More

by slowsly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Salas
Report | Print
Apr 12, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best experience for our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Diamond Buick GMC Palmdale Team

Helpful
April 09, 2024

Very pleased Great Job customer service was awesome no complaints will be back when needed More

by SEANDARRENX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Gomez
Report | Print
Apr 11, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thanks for letting us know of your complete satisfaction, Sean. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Diamond Buick GMC Palmdale Team

Helpful
April 05, 2024

Iris is always a pleasure to work with! Great communication and customer service. I always make sure to request her for my service visits. More

by cheyenne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris Martinez
Report | Print
Apr 08, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Hi Cheyenne, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Iris is a great asset and we're thankful to have her on our team. We appreciate your business! Sincerely, The Diamond Buick GMC Palmdale Team

Helpful
April 04, 2024

Iris Martínez was very helpful she explained all of my vehicle needs I will definitely comeback More

by ssandoval08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris Martínez
Report | Print
Apr 05, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Iris does for Diamond Buick GMC Palmdale and our customers. Hope to see you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

Helpful
April 03, 2024

Everyone was friendly and professional. Work was done by time promised. Service writer kept me up-to-date as my car was being worked on. More

by slrmp1964
Recommend Dealer
Yes
Employees Worked With
Iris Martinezwas great.
Report | Print
Apr 05, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Diamond Buick GMC Palmdale Team

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