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Diamond Chevrolet of San Bernardino - Service Center
San Bernardino, CA
283 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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283 Reviews of Diamond Chevrolet of San Bernardino - Service Center
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May 05, 2024
Very disorganized in the service department. Can't even keep you updated on your vehicle. Can't even keep you updated on your vehicle. More
by LUnhappyeon2kali
Verified CustomerEmployees Worked With
Helpful May 04, 2024
Delays on top of delays, didn't do ceramic coating on the truck, & left overspray all over the brand new truck when doing the spray on bedliner truck, & left overspray all over the brand new truck when doing the spray on bedliner More
by Jnavarro
Employees Worked With
May 04, 2024
I was told it would be a difficult smog-passing test repair and unfortunately after four weeks of eliminating potential issues the truck didn’t get repaired. I needed my truck back, so I thanked Nathan repair and unfortunately after four weeks of eliminating potential issues the truck didn’t get repaired. I needed my truck back, so I thanked Nathan and his team for trying to resolve the problem. More
by Rosemamacat
Employees Worked With
May 02, 2024
Great atmosphere and great service courtesy people everything is ready on the time they say everything is ready on the time they say More
by David
May 01, 2024
Nathan Cooke is amazing, I have been working with him for almost 20 years, give the man a raise almost 20 years, give the man a raise More
by DIAMONDCHEVROLET
Employees Worked With
May 01, 2024
I've taken my truck for service since I purchased the truck there in 2017 (only this dealership has worked on my truck). On three occasions after basic service was completed, I've had major work to be do truck there in 2017 (only this dealership has worked on my truck). On three occasions after basic service was completed, I've had major work to be done less than two weeks of service; first my AC went out ($1600); second my transmission went bad at 63k miles ($8200); and now my engine is backfiring and the dealer wants $5k just to break down the cylinder heads. I have lost faith in this dealership and currently looking for alternative ways to get my truck fixed. Thanks, SN More
by SNAHUAT81
May 01, 2024
The oil change was ok but my wife’s after market tire diamond caps were lost and never recovered. I called the service advisor but never got a response and never got compensation. diamond caps were lost and never recovered. I called the service advisor but never got a response and never got compensation. More
by pedro.payan
Employees Worked With
April 29, 2024
Always available, great service and prices. Friendly staff. Great mechanics. Thankyou very much for everything Friendly staff. Great mechanics. Thankyou very much for everything More
by 99NEVERMIND
Employees Worked With
April 28, 2024
I have been coming to this dealership since it was Crest Chevrolet. I have always received excellent customer service!! 😀 Chevrolet. I have always received excellent customer service!! 😀 More
by TONYADRAY
Employees Worked With
