Hi! I just wanted to speak on my experience with James at Dick Dyer! He was very respectful, polite, and honest! He took his time to help me and did not rush the process and got me in a brand new car that reached all expectations!! He's an excellent salesman!! Thank you again James!
Please go to google reviews and read my review there from two month ago and what happened to me and my Tacoma 2014. The management didn't have the DIGNITY to respond to my review. Worst place to take your vehicle for repairs; don't support this place. They should be out of business.
Needed air conditioner evaporator and alternator work done. Nick gave me a quote over the phone. He said they had the parts on hand and I could bring my car in that day. Nick was very kind when I dropped my car off and said it would be ready the next day. Went in the next day it was very busy in the service department bay but other employees tried to assist us until Nick became available even though they had their own customers to deal with-great team work. All the work was completed on my car and Nick and Dick Dyer stood by their estimate.. no surprises when the bill came. I learned that it would take at least 10 hours of labor which made me cringe so before I took my car to Dick Dyer I checked around with a few other Toyota dealerships and Dick Dyer's labor cost beat the others. As a woman I feel like I can trust their prices and quality of work. Thank you to the service technicians who work on my car. It was pleasure working with Nick and will look to Dick Dyer again to have my car service when needed.
Herman was great to work with. The entire staff is friendly and professional. The service department is spotless. They let you know exactly what they are going to do before they do it. Great experience!
As soon as I pulled up at the dealership, I was greeted respectfully and already ready to do business. My salesman was patient and appropriately spoken about the vehicle I purchased. He ensured me quality.