I've been bringing my 2004 V8 4Runner to this dealership for service since 2011 and that covers the last 110,000 miles driven on this vehicle which now has over 250,000 miles. IT STILL RUNS LIKE NEW!!!Randall Stansell is my go-to man in the service department, and he has always done an outstanding and professional job! Ask for Randall!
We recently bought our Rav4 from a local Honda dealer. Toyota notified us that a factory recall was in effect on this vehicle. Made an appointment with Dick Dyer. Never been to this dealership before but they were great. Knowledgeable staff and the atmosphere was "grown folks," not music pumped and party time. I would buy a car from them tomorrow...really impressed.
Randell quickly took the truck back and checked several times to see that the work was progressing. I appreciate Randell's detail to seeing the work was done quickly and with quality. Thank you Randell
I'm not particularly a car buying kind of girl and as such really aren't qualified to judge a spur of the moment experience that I harbor a kind of general distaste for... But what I can say..is that in the end I am satisfied with my car purchase and do feel I left with a dependable car that I may actually feel like I'm getting my money's worth. For a change. Lol.
Randall in the service department has been my agent there the last few times I needed to get my car in to get routine service. He does a great job keeping you informed and isn't misleading at all. He has proven to be accommodating with my schedule and what I need done so that is also very appreciated. He maintains a very professional and friendly attitude from drop off to pick up and offers assistance anytime afterwards. He's definitely an asset to the company. I like that Dick Dyer tries to keep you with the same service rep....a smart business tactic!