Read Reviews Dick Hannah Dodge

Dick Hannah Dodge

Dick Hannah Dodge

3517 NE Auto Mall Dr
Vancouver, Washington 98662


(360) 944-3276

Dick Hannah Dodge
Manufacturers: Dodge, Ram

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  • Customer Service:

    4.7
  • Quality of Work:

    4.6
  • Friendliness:

    4.8
  • Overall Experience:

    4.6
  • Pricing:

    4.5

24-Month Rating

based on 130 reviews

4.6

4.6 out of 5

219 lifetime reviews

Dick Hannah Dodge

Most Reviewed Employees

  • Shawn LeafdahlShawn Leafdahl
    Internet Marketing Director
    3 reviews
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Certified: Dick Hannah Dodge

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Dick Hannah Dodge has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Dick Hannah Dodge

Dick Hannah Dodge is your local Portland OR and Vancouver WA leader in Dodge sales, service and parts. Our staff is comprised of friendly, knowledgeable and low-pressure associates who boast an unwavering commitment to providing superior customer service. Our goal is to ensure your next Dodge purchase is the most enjoyable car-buying experience of your lifetime – so why shop anywhere else? Our stellar reputation attracts local Dodge Portland and Dodge Vancouver enthusiasts and we regularly accommodate shoppers from Beaverton, Gresham and Salem. Call or visit us today to view our inventory of new and used Dodge cars or to schedule an appointment with our parts and service departments. We look forward to seeing you soon!

Our Location

Sales/Showroom

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 9:00 PM

Wednesday: 8:30 AM - 9:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 9:00 PM

Saturday: 8:30 AM - 9:00 PM

Sunday: 10:00 AM - 8:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

Sunday: Closed


Our Amenities

mrshall0217
5/2/2013 8:39:46 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Keith Black
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Dick Hannah Dodge:

Keith was very helpful and wonderful to have as our sales person. He was patient and made our experience pleasant. We will recommend him to our friends!

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Lyndaruiz
5/2/2013 12:31:50 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
BURTON
CHRIS
JEREMY AND JASON
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Hannah Dodge:

GREAT EXPERIENCE! AND THE PRICE WAS FANTASTIC! WE WERE NOT EXPECTING TO PURCHASE A NEW VEHICLE WHEN WE DROVE FROM SALEM, OREGON. EVERYTHING FELL INTO PLACE! WE WERE NOT PRESSURED OR FELT LIKE THE SALE WAS A 'MUST'. EVERYONE THAT I HAVE SPOKEN TOO, I RECOMMENDED THE DEALERSHIP AND OUR SALESMAN BURTON. WE ARE VERY PLEASED WITH OUR NEW TRUCK! WE EVEN GOT A QUOTE FROM JASON MOORE WITH ALLSTATE AND HAVE NOW SWITCHED INSURANCE COMPANIES. HE SAVED US ABOUT $60.00 A MONTH!! THANKS AGAIN TO EVERYONE INVOLVED!!!!!

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jameshastings58
4/28/2013 11:47:18 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Keith Black
Lucas
Mike
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Hannah Dodge:

We had an excellent experience buying a new Dodge Dart. Keith was very helpful and worked really hard to get us a great deal. This is the second new vehicle we purchased from Dick Hannah and will purchase more cars from them in the future.

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gromit7619
4/8/2013 8:27:03 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve
  • Customer Service:

    4
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.5

My Review Of Dick Hannah Dodge:

Purchased a new Dodge Challenger. Steve was very helpful. Was pleased with the entire process. Will recommend Dick Hannah Dodge to my friends if/when they are looking for a new vehicle

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eringrider248
4/5/2013 3:20:50 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Will Dose
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Dick Hannah Dodge:

Will is great to work with. The guys at the dealership are so helpful, they were able to get us into a smaller car payment as I recently had to go out on disability.

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mommyjan
3/24/2013 3:28:30 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Keith Black
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Hannah Dodge:

My experience with Dick Hannah Dodge was awesome. Not only did I find the ultimate car I wanted but, my saleman Keith Black was exceptional. He had to get my car from another dealership because someone else was buying the same car. He sent two people to Centralia to pick up my car same day. I didn't have to wait for it. The customer service I received from everyone there was 1st class. Keith also made sure I understood how all the electronics on the car worked before I left. I would defintely buy another car from Keith.

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TommyGJ
3/1/2013 11:07:17 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ron Lewis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Hannah Dodge:

Sometimes when we get expected service we don't notice. Everyone notices when they get bad service. When there is an unforseen situation the true test of customer service is how that problem is handled. In my case, without going into lengthy detail, DicK Hannah Dodge/Jeep passed this true test of customer service. Specifically Ron Lewis is a great sales representative who made this used car purchase as painless as possible and he didn't try to "sell" me a car but rather "represented" what my needs were and carried through with no pressure or hidden agenda. He even brought the final paperwork to my place of employment for me to sign. I have never had anyone do that for me. The price of the vehicle was only a tiny bit more than what I thought I should have paid but after considering the vehicle inspection and subsequent corrections made by the dealer, the price is better than purchasing from a private party because you have the peace of mind that you are getting what you paid for and there are no hidden issues to haunt you later. Thank you Dick Hannah but especially RON LEWIS. There, I mentioned him twice so I hope he or the dealership doesn't mind if I tell everyone to go there and ask for him to help you personally find what you are looking for.

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laurayoung411
2/26/2013 4:02:22 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Louise Oathes
Bill Farra
Jeremy Bowden
Maamoun Eljechi
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Hannah Dodge:

With a small business run and four kids to look after we just didn't have time to drive from dealership to dealership looking for a vehicle that meet our needs and satisfy our budget. Our first efforts in Portland were frustrating so when our accountant recommended Dick Hannah we decided to give them a try. The staff did an amazing job of searching the northwest to find just the right truck and guaranteed an unbelievable price- all before we ever stepped foot on the dealer's lot. The experience definitely made the short drive from Portland to Vancouver worthwhile. I wouldn't hesitate to recommend Dick Hannah to anyone. Thank you!

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crazeephish
2/21/2013 8:20:16 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Keith Black
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Dick Hannah Dodge:

Keith was very helpful with the selection and buying process. We are very happy with the results. The new car is everything that we could have hoped for.

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ilovecoffee1984
2/18/2013 2:02:38 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
keith black
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    3
  • Overall Score:

    4.0

My Review Of Dick Hannah Dodge:

he was very helpful, answered all our questions well, and went above and beyond to get our monthly payments in the range we wanted them.

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