Dick Hannah Subaru
Vancouver, WA
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Great dealership. Quick service. No pressure sales. Mike was great! We had a price agreed to before coming in and there was no pressure to buy anything extra from him. He was friendly, quick, and courte Mike was great! We had a price agreed to before coming in and there was no pressure to buy anything extra from him. He was friendly, quick, and courteous. - 5 stars However, Ammar in finance was pushy. He was nice at first, but then pushed the extra warranty package a lot and seemed upset when we didn't go for it. He also told us that he would cross his fingers that our electrical system would last beyond the 7 year warranty he was pushing, but we didn't agree to. I was very confident in purchasing a Subaru until he said this. It seemed odd that he would say this. - not 5 stars Overall, a great experience with this dealership. More
Great experience!! We purchased a 2017 Crosstrek and worked with Mike El Krewi. It was overall a great experience and we really enjoyed working with Mike. He was attenti We purchased a 2017 Crosstrek and worked with Mike El Krewi. It was overall a great experience and we really enjoyed working with Mike. He was attentive and respectful. He also went out of the way to make sure that we were comfortable because we were juggling a car purchase and a 10 month old. She was highly entertained making a potentially disastrous process quite easy. I would definitely recommend Mike and when we are ready to purchase another Subaru we will be calling him. More
Bought a new Outback Basamm Amoudi was a good salesman to work with at Dick Hannah Subaru. He listened to what I wanted and I did not feel pressured. I would not hesitat Basamm Amoudi was a good salesman to work with at Dick Hannah Subaru. He listened to what I wanted and I did not feel pressured. I would not hesitate in recommending Basamm or Dick Hannah Subaru. More
Disappointing i was looking on the Dick Hannah website and found 2 vehicles I was interested in and requested more info. Max responded quickly and was eager to get i was looking on the Dick Hannah website and found 2 vehicles I was interested in and requested more info. Max responded quickly and was eager to get me into the store. After specifically asking Max if both of the vehicles were there and ready to view in person, he said yes. I then decided I would make an appointment to view the vehicle and Max set one up. My appointment was within the hour of speaking to Max, and when I get there I sat at the dealership for 30 minutes just to be told neither of the vehicles would be available to view. I was so extremely frustrated that I sat there and wasted my time to not even see one vehicle. What I do not understand is how Max can specifically tell me the car is there and ready for me, when in reality the cars were never on their lot! It just shows me that they are too eager to just get your in their store to make a sale, than to slow down and check their facts and make sure the car you are interested in is actually even there. Car shopping is already frustrating enough, but this was REDICULOUS. Complete waste of my time, hope you guys don't waste yours! More
Great sales person, thanks apple Apple was great, best sales person ever!! She was also great with her customer service. ........ ................. .................. ............... Apple was great, best sales person ever!! She was also great with her customer service. ........ ................. .................. ............... .......... ............. ............... ............ .............. ............... ......... She was also very patient and was very well informed and excellent and following up. I can't say enough about her, such nice and helpful people. I hope she is there the next time I want to purchase a car. I will definitely recommend her to my friends and family and I will definitely purchase my next car from apple. Thanks again for the great purchasing experience and ill see you the next time I make my next car purchase. Thank you More
Amazing Experience Buying My First Car! I went into Dick Hannah Subaru with the intention of buying a used Crosstrek. I had done a lot of research and had fallen in love with the car. Howeve I went into Dick Hannah Subaru with the intention of buying a used Crosstrek. I had done a lot of research and had fallen in love with the car. However, the day before I went to buy the car I called in to learn that it had been sold. Saddened by the news I decided to still come in to their lot and see which cars they had available that were within my price range. Being my first car buying experience I had not much of an idea what to expect. I did as much research as I could before but ultimately when I stepped onto the lot, it was a whole difference experience. Mike greeted me as soon as I stepped out of my car and asked what it was that I came in for today. I gave him a few details and we immediately started checking out some used cars. Mike was great at assessing what I wanted in a car and had me look at some new Crosstreks. We drove a new model and after falling in love with the car, started to talk numbers. Since I was just starting a job, I had very little in the way of credit or fiances to back a purchase. After a long conversation, Dick Hannah Subaru helped me find a car a little better suited to my needs and my purchasing power. The staff worked tirelessly to help me drive off the lot with a used 2015 Nissan Sentra and were the friendliest and best experience I could have asked for during my first car purchase. I would highly recommend the dealer as well as Mike to anybody looking for a new or used purchase. Thank you again Dick Hannah Subaru! More
Excellent Customer Service We purchased a 2017 Subaru Forester today at Dick Hannah Subaru in Vancouver. Apple D. in sales showed us exactly what we wanted to look at. They didn We purchased a 2017 Subaru Forester today at Dick Hannah Subaru in Vancouver. Apple D. in sales showed us exactly what we wanted to look at. They didn't have a white one but had one delivered from elsewhere while we did the paperwork. The manager and finance manager did not push anything and worked with us to get a excellent bargain. It was definitely the best car shopping experience we've ever had. Thank you all at Dick Hannah Subaru!!! More
Our saleslady is a top notch!!! I am writing to communicate how thoroughly impressed I am with the level of customer care I've consistently received from Apple. She took care of us f I am writing to communicate how thoroughly impressed I am with the level of customer care I've consistently received from Apple. She took care of us from the start of the 1st call until the end and she still follows-up with us, making sure we are happy with our purchase. Thank you so much Apple. -Tess Brown More
Very good experience with Dick Hannah Subaru Thayne Guymon did a very nice job selling us our first Subaru. Their follow-up service is commendable, and they were easy to deal with and respectful Thayne Guymon did a very nice job selling us our first Subaru. Their follow-up service is commendable, and they were easy to deal with and respectful of our time and parameters. More
Best car-buying experience ever. I went to Dick Hannah Subaru and left with a 2017 Subaru Crosstrek. The price was already the best I had seen for the options included, and they were I went to Dick Hannah Subaru and left with a 2017 Subaru Crosstrek. The price was already the best I had seen for the options included, and they were able to get me great financing - better than I could have gotten on my own. My salesman, Dominador Daniel was professional and personable; not your typical salesman just looking out for himself. At the end of the day, they delivered my car to my house almost two hours away in the snowy night down twisty roads. Absolutely great service and there for you even after you leave with your new car. Season passes to Mount Hood are pretty awesome too, and I'll get there economically and with great confidence in my new Crosstrek. Highly recommend this dealership! More