Read Reviews Dick Hannah Toyota

Dick Hannah Toyota

Dick Hannah Toyota

2632 Coweeman Park Dr
Kelso, Washington 98626


(360) 425-2730

Dick Hannah Toyota
Manufacturer: Toyota

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 203 reviews

4.9

4.9 out of 5

358 lifetime reviews

Dick Hannah Toyota

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Certified: Dick Hannah Toyota

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Dick Hannah Toyota has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Dick Hannah Toyota

Dick Hannah Toyota is your local Kelso WA and Longview WA leader in Toyota sales, service and parts. Our staff is comprised of friendly, knowledgeable and low-pressure associates who boast an unwavering commitment to providing superior customer service. Our goal is to ensure your next Toyota purchase is the most enjoyable car-buying experience of your lifetime – so why shop anywhere else? Our stellar reputation attracts local Toyota Kelso and Toyota Longview enthusiasts and we regularly accommodate shoppers from Chehalis, Olympia and Centralia. Call or visit us today to view our inventory of new and used Toyota vehicles or to schedule an appointment with our parts and service departments. We look forward to seeing you soon!

Our Location

Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: 10:00 AM - 7:00 PM


Service

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

lkverdoorn
5/13/2013 4:40:05 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jesse Morris
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Hannah Toyota:

Jesse Morris was a professional, non-pressure, polite, kind, sales rep. whom we will definitely contact again for our next auto/truck purchase. We could have gone much closer to where we live to buy a car, but when we made contact with Jesse we decided to make the drive and work with him. He found exactly what we wanted and in the price range we were considering. You should consider yourselves fortunate to have someone like Jesse Morris working for you. There was a little delay when it was time to get the financial papers in order, but Jesse handled it with ease. Also the financial person, Jim Montgomery was very efficient, accommodating, and easy to work with on this cash deal.


Leon & Kathy Verdoorn

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jannknee
5/7/2013 10:22:51 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jesse Morris
Nick
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Hannah Toyota:

Outstanding service - Jesse went the extra mile to help find a way to get me the car I wanted when my initial plan fell through. He is very personable and very helpful; he answered all my questions as we looked at all the cars, but wasn't at all pushy. I really appreciated that. My family was with me and he was so nice to everyone. He just took care of all of us and because he has customer service nailed, he fit right in as if he was one of the family. I have to say it was the best experience I have ever had buying a car. If you come here to buy a car ask for Jesse! His honesty, respect, and great sense of humor make it worthwhile to wait while all the background work is going on.

The car itself was in excellent shape and had very few miles on it. The price was very reasonable and so were the terms we agreed upon. Nick helped me with my paperwork (forgive me if I got his name wrong) and he explained everything really well. He was also very nice and friendly. Everyone I came into contact with there was like that. It made the whole experience a GOOD thing instead of a nerve wracking "oh my gosh I've got to buy a car and I don't know if they are going to work with me".

All in all, I would recommend this dealership to anyone. Even if I moved to Vancouver or Portland, I would still come here to buy my car.

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mary2244
5/3/2013 3:17:10 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
jesse morris
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Hannah Toyota:

Friendly, helpful, not pushy. Great customer service. Brought in color of car I wanted and was able to exchange cloth seats for color of leather seats. Competitive prices.

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hayleynoelle
4/30/2013 9:30:44 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jesse Morris
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Hannah Toyota:

Jesse was great! He made us feel like worthwhile customers and treated us with respect and honesty. He was also fun to work with, made us laugh and made us enjoy being there despite a little bit of a wait. We drove away happy with our new purchase and the overall experience made us want to recommend him and Dick Hannah Toyota to people we know.

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rareynolds
4/29/2013 10:49:04 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dan Medack
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Dick Hannah Toyota:

What a great buying experience! Dan helped me thru the purchase of a Toyota Tacoma 4x4 as a surprise birthday gift for my husband. From estimating my trade-in, finding the perfect truck, and thru the financing process....a more than pleasant experience. On delivery day (which my husband knew nothing of) the truck was ready for pick-up with balloons attached! Thank you Dan and the Toyota Kelso team!

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valeriaj
4/27/2013 11:53:18 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dan Medack;
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Hannah Toyota:

The Avalon we purchased is the 5th vehicle we have purchased from Dick Hannah Toyota. We have been pleased with both the courteous and professional manner we have been treated by the sales staff and the personnel in the Service Department. I wouldn't be surprised if we purchased another vehicle from Dick Hannah Toyota sometime in the future.

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Raaags
4/22/2013 5:32:15 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sandra McMillin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Hannah Toyota:

had an easy time finding a car that would work within our price range and Sandra was very patient with us considering it was getting late in the day and I was getting tired. Worked with us on payments and provided us with very friendly service

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mikefiest
4/21/2013 5:57:04 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kylena Helms
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Hannah Toyota:

Easy to work with, gave a fair price and tradein price. Representative (Kylena) was very helpful and found the vehicle I was looking for in a short time. I would and have recommended this dealership to anyone.

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jack430
4/11/2013 2:54:41 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Glen Jones
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Hannah Toyota:

We went to check out the differences between 2 Toyota models, not intending to buy. Glen Jones helped us and answered our questions in a friendly, not pushy manner. We left with the information we needed after seeing a vehicle that would fit all our needs at a great price. We went home, did several hours of internet research, and concluded that the sample car would be perfect for us. We returned late in the day to purchase the car and Glen stayed late to be sure we got the deal we wanted and were happy with the vehicle.

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Flint
4/9/2013 1:27:14 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sandra Mcmillin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Hannah Toyota:

I was impressed with how professional and friendly everyone was. Sandra was great and took amazing care of us, The whole staff went out of their way to help us. As far as my wife and I are concerned this will be where we buy our vehicles from now on.

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