This is simple and to the point. Recently we brought our new Jeep Grand Cherokee to be serviced for the first time. Although I was not familiar with the service department, Mr Kyle Palermino greeted me as if I had been there several times, making me feel comfortable. There were updates to our vehicle along with the standard oil change and lubrication. I was in and out of their service are in about 45 minutes. I was very pleased with how I was treated. The vehicle was serviced and I have confidence all was done well.
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