I did not have much of a program with Dick Huvaere's to start. The entire research and negotiation was average, however my problem was with delivery. There was really nothing special about us "getting" the car. It was parked in back with some loaners and service vehicles, which was odd. I have purchased a lot of vehicles and this was the first time that it was not made to feel special. I got two vehicles from Serra GMC a few months ago and both were showcased in the front of the dealership ready for delivery, not stuck in the back parking lot. I've had cars with bows on them and such. Those dealerships know how to make you feel special.
So we got into our car and started it up and the first thing I noticed was that there was 3/8th of a tank of gas in it. That is also a first for me. The next thing I noticed was the Check Engine light. I circle on into the service area, they clear the codes, apologize for the gas and I am on my way. Amusingly, a family was taking possession of a new car in front of the dealership as we idled by, clearly they had a better experience. The whole thing just felt cheap to me.
We were another package of paperwork passing through the system, more or less.