My Review Of Dick Ide Volkswagen of East Rochester:
I purchased my fifth VW Beetle this past June, 2013. James was the salesperson. He has moved away however took my wonderful new Beetle for 10,000 mile service this am. It was the best experience. All staff was friendly, professional, made me very comfortable in a nice lounge area with large flatscreen tv so I could watch the morning news, plenty of reading materials available and coffee. When my car was finished being serviced I was told that everything needed, ie: oil change, etc. was completed and, on top of that, they had washed it and dried it off! She was parked out in front of the dealership not only all serviced and ready to go but nice and shiny and sparkly as well. Of course now she is the queen of the highway!! I love my Beetles, would not drive anything else and I love dealing with this dealership. It just seems they do everything right!!!!
Canandaigua, New York
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Dick Ide Volkswagen of East RochesterAdded:
1/2/2014 1:18:49 PM
Hello Anne, Thank you for the kind words about your experience here at Dick Ide Volkswagen! We strive to achieve 100% customer satisfaction, and are so glad your car buying experience, as well as your recent service experience was so great! Please feel free to contact us, or swing by the dealership if you have any questions. We look forward to seeing you in the future, and be sure like us on Facebook and follow us on Twitter for prizes, updates, news, and inventory!