Dick Poe Toyota

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Dick Poe Toyota:
They are liars and screwed me around big time. I bought from their competitor instead and was very pleased with Hoy Fox Toyota. They are slick. They even put the price of the car in writing but when they showed it to me they covered the top half of the page which showed I was really buying the car for full sticker price.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Dick Poe Toyota:
We took our vehicle in to Dick Poe Toyota for a 30 minute oil change, and they performed an unauthorized warranty repair that took 4 hours.

They should have asked if anyone had the time to wait and if it was okay for them to perform the work. To make matters worse, they did not properly perform the unauthorized repair, and gave us the runaround for 5 weeks before finally screwing us over enough to make me mad.

To make a long story short, I had to pay a different dealership to repair Dick Poe Toyota's unauthorized repair. No one from Dick Poe Toyota has ever apologized for the unauthorized repair, the inconvenience, the botched repair, the runaround from the service department, nothing.

They have, however, contacted me personally leaving derisive messages and e-mails.

You'd be better off buying from anywhere else than Dick Poe Toyota.

Ron Perkins

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