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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.7
2,506 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,506 reviews

February 09, 2026

Antwone was great to work with. He was quick ot answer all of my questions and helped me get a great deal. Delivery was smooth and helped explain all the features of our new vehic More

by Dave K
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2026 -

Dick Scott Chrysler Dodge Jeep Ram responded

It’s fantastic to hear that Antwone addressed all your questions promptly and made delivery of your new Jeep smooth. We’re glad he walked you through every feature and helped secure a great deal. We look forward to working with you again in the future.

February 04, 2026

Great sales person (Jacob) & dealership. Worked well with us. Fair & kind. Everyone in there seemed genuine. Had a nice selection & a great purchase process that was quick & easy. Didn’t try More

by Kristen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2026 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Jacob and the team. We’re glad your Jeep purchase was quick, straightforward, and free of extra add-ons. We look forward to helping you again when you’re ready for your next vehicle.

February 03, 2026

Very pleasant and easy to deal with. Jacob was informative and timely in his responses. More

by keithkello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2026 -

Dick Scott Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to share your experience. It’s great to know that Jacob was both informative and responsive during your purchase of a new Ram. Let us know if we can assist you in the future.

February 03, 2026

Antwone was very knowledgeable, friendly and upfront about the process. We made me feel comfortable and welcomed. More

by charlesfrie
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antwone Bedford
Feb 04, 2026 -

Dick Scott Chrysler Dodge Jeep Ram responded

We’re delighted Antwone’s expertise and friendly approach made you feel welcome during your new Jeep lease. Enjoy your Jeep and feel free to reach out if you need anything else.

January 29, 2026

This is my second lease with Dick Scott, and it was another great experience. Jason and his team were knowledgeable, courteous, and exceeded my expectations. Highly recommended! More

by ASTAGER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucky Tourtillott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2026 -

Dick Scott Chrysler Dodge Jeep Ram responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 29, 2026

I bought a 2022 Jeep grand Wagoneer from them under false pretenses had a vehicle only a couple months less than 10,000 miles. My very first oil change revealed issues with my vehicle that should not be ther More

by Ashley jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathon Kecskes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jefferson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ilir Lako
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ferrin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2026 -

Ashley jackson responded

Now that my vehicle has been serviced by a licensed mechanic. I now have quotes from two separate mechanics.I have all the proof I need. It has been submitted to my lawyer. You will be hearing from him soon. As well as Chrysler corporate office. They have been notified of everything and I’ve sent them all of my proofs as well.

Feb 02, 2026 -

Dick Scott Chrysler Dodge Jeep Ram responded

We’re sorry to hear about your continued frustration and understand how upsetting unexpected vehicle concerns can be. Our dealership stands behind the vehicles we sell, and each vehicle undergoes an inspection prior to delivery. In this case, new tires were installed before delivery as part of ensuring the vehicle met the condition represented at the time of sale. Regarding the additional concerns mentioned, maintenance-related items such as filters, fluids, and wear components can change over time and may not always present issues at the time of inspection. Our service team evaluated the vehicle based on the concerns presented and provided findings consistent with those evaluations and industry standards. Vehicle wear and performance can also be influenced by a variety of factors after delivery, including driving conditions, mileage, and use. While we understand your disagreement with our conclusions, our team reviewed the vehicle thoroughly and shared the results accordingly. Regarding communication, while we always strive to respond respectfully and work toward resolving customer concerns, the interactions in this situation extended beyond what is considered reasonable or appropriate, particularly in communications with our team members. We stand firmly behind our employees and do not tolerate insults or threats toward anyone in our dealership. Given the nature of these interactions, we determined it was best to conclude further involvement so all parties could move forward. We regret that this experience did not meet your expectations and wish you the best moving forward.

January 19, 2026

Professional, great service. Helpful, informative. Listened well. Did not argue, managed customer well. Thank you. More

by cadprod2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2026 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Dick Scott Chrysler Dodge Jeep Ram! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 17, 2026

I dealt with Kiersten and Lucky who were both very friendly yet professional. I was offered a fair price for my used vehicle. As a long time Ford customer I love my new Ram pick up and am excited to d More

by DC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucky Tourtillott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Rundel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiersten Crawford
Jan 17, 2026 -

Dick Scott Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 16, 2026

Had another great experience. Ivan was just great and made this process fun and simple. Even with some wait time he still made sure we were the center of attention, communicating More

by Padillakeith61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucky Tourtillott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Meyette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Alettabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Rundel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2026 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thanks for your feedback on your recent visit to Dick Scott Chrysler Dodge Jeep Ram. It's great to hear that we were able to assist you and that you had such a positive experience. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 12, 2026

Jake and Alex were absolute blessings. They made something work when I thought I was a lost cause, forever grateful, highly recommend and will return when it’s time to upgrade again. More

by klaskey97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Rundel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Jedynak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Jan 12, 2026 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dick Scott Chrysler Dodge Jeep Ram are glad to have you as a customer. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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