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Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
2,259 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,259 reviews
April 18, 2024
Done business with them for years. Great service, knowledgeable sales staff. Marcus Turner made the process very easy!! Great service, knowledgeable sales staff. Marcus Turner made the process very easy!! More
by Lilricky734
Employees Worked With
Helpful April 16, 2024
Worst service experience in 40 years. They should almost be criminally charged for this transaction. To start with the quotes look like they are from a guy working out of his garage, they They should almost be criminally charged for this transaction. To start with the quotes look like they are from a guy working out of his garage, they double quoted parts and labor, talked in circles hoping you would just pay and not question, charged 16k and fixed not one issue we complained about, messed up all the financing we agreed to, attempted to make me pay for parts up front, the fuel filter was too tight so they said they just didnt change it, never addressed other issues that was on the invoice, then after that......they bring my truck around and it has the EXACT same engine light and service air suspension Warings that it was there for. Just criminal. I feel so sorry for people out there who have depend on places like this for an honest repair for hard working people trying to keep their vehicle on the road to go to work! Shame on you Dick Scott..... consumer beware More
by ramhead
Employees Worked With
April 11, 2024
Bill was great! He was knowledgeable and helpful. It was a great experience and I would highly recommend him and Dick Scott! He was knowledgeable and helpful. It was a great experience and I would highly recommend him and Dick Scott! More
by kmj99
Employees Worked With
April 09, 2024
Mark was very friendly and helpful in getting me into this car. I appreciated the pressure free atmosphere that he created in my buying experience. Really nice guy to work with. this car. I appreciated the pressure free atmosphere that he created in my buying experience. Really nice guy to work with. More
by Lduke4037
April 06, 2024
Easy to work with, communicative, worked within our timeline. We would work with Chris & Dick Scott again without hesitation. timeline. We would work with Chris & Dick Scott again without hesitation. More
by jonesmoser1
April 05, 2024
We really appreciate the customer care provided by the Dick Scott team, especially Mark Martin who went above and beyond to ensure that we were well taken care of! Thanks very much! Dick Scott team, especially Mark Martin who went above and beyond to ensure that we were well taken care of! Thanks very much! More
by Olmsmitch
Employees Worked With
April 04, 2024
Pleasant and courteous service. Quick and reliable financing. Process and price was very good. Thank you. 😊 Quick and reliable financing. Process and price was very good. Thank you. 😊 More
by Anntripp1962
April 01, 2024
Chris Carrier was easy to work with and he made made the whole process easy! whole process easy! More
by maryjones48
Employees Worked With
March 27, 2024
Bill was great. He was honest and gave me useful information. Very happy with my purchase so far. He was honest and gave me useful information. Very happy with my purchase so far. More
by DavidG102
Employees Worked With
March 22, 2024
Absolutely professional. So helpful and patient. Antwone is the best!!! Couldn’t have asked for a better experience. So helpful and patient. Antwone is the best!!! Couldn’t have asked for a better experience. More
by jjjaskol
