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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.7
2,437 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,437 reviews

March 27, 2018

Garbage service 3 weeks my truck was at the service waiting for a part it was rescheduled 3 times still didn’t get done they never pick up the phone just horrible per More

by metroforall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Comstock
Apr 05, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

We apologize you feel you had a negative experience in our service department. We show that you requested OEM parts specifically rather than other aftermarket options. The OEM parts were on backorder, which was the cause for the delay. We did contact you throughout the time your vehicle was in our shop to keep you updated on the status of the parts you requested. However, you picked up your vehicle before we were able to receive the parts and complete the service. We sincerely apologize for the inconvenience.

March 25, 2018

Leak under front right side Excellent service, very friendly write up person Kyle, as well as professional. Listened and help with the cars problem. Was able to fit my car in a More

by lmkphd007
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Comstock
Mar 26, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear you were provided with excellent customer service! We look forward to seeing you on your next visit with us!

March 22, 2018

Professional and courteous My car had a recall on the airbag on the passenger side, so there was no charge to me. Kyle was professional and courteous. When I called to get a s More

by donna.katafiasz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Comstock
Mar 26, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your taking to time to review your experience in our service department. We are glad Kyle provided you with such excellent customer service!

March 21, 2018

Amazing Sales Team I have bought a lot of cars in my life and I rarely have a great experience, but this was one of those times when I needed to share with everyone. Go More

by PMAYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are glad Antwone was able to find you exactly what you were looking for! We hope you enjoy your new vehicle!

March 17, 2018

Extremely Helpful! I orignally spoke with Katie on the phone. She helped me narrow down the right vehicle for me and it made me very excited to come in and see it. When More

by DaltonsMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Borkowski, Bryce Piskorski, Tim Slaick
Mar 21, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to have had the opportunity to earn your business and happy you were provided with excellent customer service! We hope you enjoy your new vehicle!

March 16, 2018

New van lease I went up to Dick Scott to lease another van. I previously leased a Town and Country from them, the treated me well the first time. I decided to go ba More

by tamm248
Recommend Dealer
Yes
Employees Worked With
Jacin Lohman, Justin Baxter
Mar 16, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

We are glad to have another opportunity to earn your business and are happy to hear Jacin provided you with excellent customer service! We hope you enjoy your new vehicle and we look forward to working with you again in the future!

March 16, 2018

Great service Great service, nice staff and most of all very helpful, fair pricing, very knowledgeable , if you need a car or truck dick Scott dodge is the only na More

by RLBRECOVERY78
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Baxter
Mar 16, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review and recommendation! We are glad to hear that you were provided with the best experience and customer service!

March 16, 2018

Awesome!!! Jason Scott did a great job of listening to my needs and budget requirements. He set me up with a new Jeep Compass in the color I wanted and carefull More

by GREGORYGILBERTSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Baxter
Mar 16, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to have had an opportunity to earn your business and appreciate your high recommendations! We hope you enjoy your new Jeep!

March 14, 2018

Sales Great service very accommodating.plan to comeback for another vehicle in the future. Dan answered all of our questions and got us a great price. More

by TWINGILES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Powers, Justin Baxter
Mar 15, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear that Dan provided you with the best experience and customer service!

March 02, 2018

Awesome I had a great experience with my new vehicle. The sales department was very knowledgeable and the service department was one of the best I've been in More

by Bob T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Butch Martin, Ricky Perez, Justin Baxter
Mar 05, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to have had the opportunity to earn your business and happy you were provided with such excellent customer service! We look forward to seeing you on your next visit!

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