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Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
2,383 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,383 reviews
August 26, 2016
Prompt professional service Easy to deal with and got my vehicle quickly. Met my price targets with only a little pushing. Returned calls promptly, and had no issues to date. Easy to deal with and got my vehicle quickly. Met my price targets with only a little pushing. Returned calls promptly, and had no issues to date. More
by robc
Verified Customer
August 17, 2016
Friendly service with no pressure After working with Dan at Dick Scott, I was instantly torn between two dealerships. Dan is such a calm and generous person who is very easy to work wi After working with Dan at Dick Scott, I was instantly torn between two dealerships. Dan is such a calm and generous person who is very easy to work with and quite understanding. Even though his job is to make a sale, he made sure the customer felt comfortable making their decision by giving the customer all of the needed information and being completely honest when something may have been out of the customer's reach. Although I chose to buy my car from another dealer, if my decision was based solely on the dealership instead of the car, hands down I would have signed with Dick Scott because of Dan. More
by Sam6789
Employees Worked With
Dan Hamblin
August 13, 2016
New wrangler purchase Dan hamblin is an excellent salesman who thoroughly explained to us all about our new wrangler. He did everything he could to make sure we were satisf Dan hamblin is an excellent salesman who thoroughly explained to us all about our new wrangler. He did everything he could to make sure we were satisfied. More
by Greektown21
August 12, 2016
Buyer Beware Monthly payment, down payment and 24 month lease terms were discussed many times prior to delivery. However, paperwork the day of delivery showed a 36 Monthly payment, down payment and 24 month lease terms were discussed many times prior to delivery. However, paperwork the day of delivery showed a 36 month term and 10k miles/yr instead of 24 month and 12k/yr. When all was said and done the vehicle was $17 more per month and down payment somehow went up $50. Beware of the Bait and Switch tactics used at this dealership. More
by Jeep1
Employees Worked With
Holly Marks
August 09, 2016
Awesome experience I couldn't have asked for a better experience with leasing my vehicle . Dan Hamblin went above and beyond in providing awesome customer service. Eric I couldn't have asked for a better experience with leasing my vehicle . Dan Hamblin went above and beyond in providing awesome customer service. Eric Roundy the sales manager and Justin Baxter the finance manager were very helpful as well. I will be recommending this dealership as well as recommending Dan Hamblin to anyone I know in the market for a new vehicle! More
by kjh531
August 03, 2016
REBEL Great friendly place, Holly Mark's was a wonderful sales person. And thanks to Eric Roundy and Jason Scott for giving me a GREAT DEAL!!! Great friendly place, Holly Mark's was a wonderful sales person. And thanks to Eric Roundy and Jason Scott for giving me a GREAT DEAL!!! More
by HOLLYMARK7
Employees Worked With
Holly Marks
August 03, 2016
Great service This is my second lease through them and I wouldn't go anywhere else. They treat you like family. They are attentive and do a great job of finding you This is my second lease through them and I wouldn't go anywhere else. They treat you like family. They are attentive and do a great job of finding you the right car for the right price. More
by NikeGuy
July 27, 2016
Great experience Rob Merritt was our sales person and did an excellent job both explaining the products and getting us the best deal possible. My fiance and I leased Rob Merritt was our sales person and did an excellent job both explaining the products and getting us the best deal possible. My fiance and I leased a 300 and Cherokee at the same time and I would highly recommend Rob and the Dick Scott team. More
by Rfeen
Employees Worked With
Rob Merritt
July 27, 2016
Comparison shopping ended here Rode my bike in for a couple test drives, Durango and Journey, and found what I was looking for in my Journey. Must have options of heated seats, lug Rode my bike in for a couple test drives, Durango and Journey, and found what I was looking for in my Journey. Must have options of heated seats, luggage rack with crossbars (ski's) and a hitch for my bike rack. Rode in from the Ford and Chevy dealer the same day having done test drives there as well. While I was out and about, Antwone did some price calculations and we were ready to talk when I got back. Process was easy and quick. He answered my questions and was very friendly. From deposit to vehicle in 2 days time (offsite dealer transfer). He patiently showed me the new gadgets as my previous vehicle was 11 years old with 258,000 miles on it (in getting diagnosed, thus the bike). More
by Jane
Employees Worked With
July 25, 2016
Fast and friendly service Rob Merritt was friendly, worked hard to keep the payment in my budget and explained every amenity on the cars I test drove with ease. Rob Merritt was friendly, worked hard to keep the payment in my budget and explained every amenity on the cars I test drove with ease. More
by KJFEENY
Employees Worked With
Rob Merritt
