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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.8
2,371 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,371 reviews

March 10, 2015

Horrible expierence Will never buy a car from this dealership ever again. I secured my own financing, knew what I wanted, because I have had bad experiences at other dea More

by daydaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Butch Martin
Mar 24, 2015 -

Dick Scott Chrysler Dodge Jeep Ram responded

I sincerely apologize for the difficulty you had with your new vehicle. We have worked very hard to do everything possible to make this situation as easy and quick as possible for you in spite of the circumstances. While we were preparing your vehicle for delivery we did find that a new abs module was needed and immediately made you aware and offered to keep the vehicle to have it repaired. Since you chose to take delivery and come back for the repair we arranged a free rental car for you so that you would not be without a vehicle during the repair. After the vehicle was returned to you a new noise was brought to our attention. This noise was unfortunately not able to be duplicated by our Service Technicians. We offered to keep the vehicle overnight for further inspection which you refused. We did offer an explanation as to what could be causing the noise, however, without further inspection or being able to duplicate the noise we could not find or repair this issue. We did offer all of the repairs that were made and all diagnostic testing performed free of charge as our courtesy to you. I do again apologize that your purchase was not as smooth as we would have liked it to be, however, we did make every effort to correct any issues that came up. Our dealership works very hard to make sure all our customers have the best buying experience possible. We do appreciate your business and welcome the opportunity to work toward a successful resolution of this situation. Sincerely, Jason Scott General Manager 734-451-2110

February 28, 2015

Best car buying experience yet! In looking for a new vehicle, I stumbled upon Dick Scott. David Hamel there far exceeded my expectations. He was knowledgable, efficient, and helped g More

by Maggie1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2015 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Jeep! We are glad Dave was able to help you find exactly what you were looking for and appreciate your high recommendation! We hope you enjoy your Jeep for many years to come and look forward to working with you again in the future!

February 26, 2015

Purchase As a senior with an aged and handicapped husband , we would like to thank Holly Marks for our worry free experience in the purchase of our new 2015 D More

by Lillian Triplett
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Marks
Feb 26, 2015 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Journey! We are glad Holly and Jason were able to help you with all of your vehicle and finance needs. We hope you enjoy your new Journey for many years to come and look forward to your next visit with us!

February 26, 2015

First Class Experience This is the second lease I’ve purchased with Dave Hamel and it was once again the BEST experience that I've ever had in a dealership. Dave gives exce More

by penjoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2015 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad Dave was able to help you again with all your vehicle needs! We hope you enjoy your new vehicle and look forward to working with you again in the future!

February 17, 2015

Return customer Bought a Jeep Cherokee. Holly Marks was our saleswoman. Holly is very friendly and fun to deal with. Bought a vehicle from Holly last year so I made More

by Kmills68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Marks
Feb 18, 2015 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are happy Holly was able to find you what you were looking for and appreciate you being a loyal Dick Scott customer! We hope you are enjoying your new Jeep Cherokee and look forward to your next visit with us!

February 12, 2015

2015 RAM Pickup An excellent experience. My sales associate Joe did an excellent job explaining all of the features of the vehicle. Joe also spent a good amount of More

by BigJohnChaos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2015 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Truck! We appreciate your kind review and are glad Joe was able to make your experience in our dealership so pleasant! We hope you have been enjoying your new vehicle!

February 03, 2015

New truck I would recommend Dick Scott Chrysler Dodge Jeep and Ram dealership to anybody that is buying a new or used vehicle. Friendly staff. Overall great More

by Th1818
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Hamblin
Feb 10, 2015 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review and recommendation! We are happy to have been a part of your buying experience and hope you are enjoying your new vehicle!

February 02, 2015

2015 Grand Cherokee Purchase Jason Scott and Dave Hamel worked with me to determine which vehile best suited my needs, made recommendations, provided a demonstration vehicle for m More

by gpijan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 10, 2015 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are happy to have helped with your vehicle purchase and appreciate your kind review! We hope you have been enjoying your new vehicle!

December 12, 2014

Excellent experience. Could not have gone smoother. Dick Scott has built an excellent staff of helpful and knowledgeable people. Would highly recommend that they be includ More

by pzimman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 16, 2014 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We hope you are enjoying your new vehicle!

December 02, 2014

Excellent Customer Service Moto I can go on and on about this place. But first I'll start with Eric over at Dick Scott of Plymouth. He has always treated us as we are part of their More

by arwa.tadroskhoury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric Roundy
Dec 08, 2014 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to have been a part of your new vehicle purchase and look forward to your next visit with us! We hope you are enjoying your new vehicle!

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