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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.8
2,370 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,370 reviews

December 21, 2013

Took my car in for an oil change and the technician, Ryan, discovered a more serious issue. I'm so thankful that they have "lube techs" that do more than just rotate tires and perform oil changes. I had More

by and1makes2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan DeCamp, Eric Smith, Harley Wood
Jan 15, 2014 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you taking the time to review your experience with our Service Department. We are glad to have been able to find and help take care of the additional repairs and get you and your vehicle back on the road efficiently.

December 18, 2013

I came in because my brand new Town & Country had the airbag light going on and off. This was covered under warranty. However, when I was transferring my two car seats, diaper bag and brief case from m More

by hdimitrievski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harley Wood
Jan 16, 2014 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your comments and I apologize for your less than satisfactory experience. At Dick Scott Chrysler Dodge Jeep Ram, our goal is complete satisfaction, exceptional service, and, timely, accurate service repairs performed by highly skilled technicians at competitive prices for all customers. I would like the opportunity to respond to your concerns. Please call me at 734-451-2110 to discuss. I look forward to hearing from you. Sincerely, Joe Prokes Service Manager

December 17, 2013

Seemingly my van may possibly infected with gremlins, hoping it is not a Lemon. I have 3 - 2013 Dodge Grand Caravans in NJ and none have had these issues, hoping for the best. Keep up the Improvements at More

by hillbillyjim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harley Wood
Dec 17, 2013 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us a review! In regards to your vehicle not being washed on your recent visit. We do not typically wash vehicles automatically during the winter months when the temperatures can drop below freezing, causing doors and locks to freeze, unless requested by a customer.

December 16, 2013

After trading in my charger for a Jeep Wrangler this is the first visit for service. When I bought the Jeep we had purchased an oil change deal from your dealership. At the signing for the new Jeep I was More

by spikj1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Do not remember
Dec 17, 2013 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review. I would like to apologize for the misunderstanding. At Dick Scott Chrysler Dodge Jeep Ram, our goal is complete satisfaction and exceptional service to all customers. I would like the opportunity to respond to your concerns. Please call me at 734-451-2110 to discuss. I look forward to hearing from you. Sincerely, Jason Scott General Manager

December 07, 2013

Holly, Eric, and Jason were wonderful to work with. Everyone was knowledgeable,friendly and willing to help us and work with us to get the vehicle we were looking for. It was honestly one of the best c More

by golfchick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Roundy, Holly Marks
Dec 10, 2013 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! Thank you so much for the kind review and we are so pleased to read of your great experience in our dealership!

December 01, 2013

We were greeted immediately upon arrival, and talked with Jason about what we were looking for (a 4 door Wrangler). He recommended Dan, who is a Jeep owner himself. Dan was very professional, and helped us t More

by NewBlueJeep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Hamblin
Dec 10, 2013 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to write us this review. We are glad to hear that Dan was able to help you find exactly what you were looking for in a Wrangler! We hope you have been out enjoying it!

December 01, 2013

My wife, son, and I were looking for a dependable used car our son could use to get back and forth to school. Having great experiences purchasing new cars from Dick Scott we decided to go there first. We More

by knkroberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2013 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for your review and recommendation! We hope your son has been satisfied with his new vehicle and appreciate your time to write a review of your experience.

November 26, 2013

We were looking to get into lower lease payments. I thought for sure I would have to trade in my luxury vehicle for a base model. Dave was able to get me into a luxury vehicle that I looooove for a goo More

by caweaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Roundy
Dec 10, 2013 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are so glad to hear that Dave was able to find a new vehicle that fit your needs and was comparable to the vehicle you were trading in. Thank you so much for your review!

November 24, 2013

I arrived with the intention of buying a used car and left with a new Dodge Dart. The buying process exceeded my expectations; from Dave's thoroughness and knowledge to Eric's expedience and professiona More

by RToole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Roundy
Dec 10, 2013 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Dart! Thank you so much for taking your time to write of your experience with Dave and Eric. We greatly appreciate your recommendation!

November 22, 2013

Holly and Jason were great every step of the way. This was one of the most painless and definitely the shortest amount of time I had to spend dealing with the sales process. Would definitely recommend the More

by hharding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Marks
Dec 10, 2013 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for your kind review. We are so pleased to hear of your experience with Holly and Jason and would like to thank you for your time and recommendation! Enjoy your new vehicle!

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