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Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
2,411 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,411 reviews
June 18, 2021
I went in on a Monday, applied for a vehicle was told by salesperson Jason Bone I was approved.I was very excited, he showed me the vehicle breakdown, let me pick out a car and told me, I could finish the d salesperson Jason Bone I was approved.I was very excited, he showed me the vehicle breakdown, let me pick out a car and told me, I could finish the deal the following day with his supervisor; John, as he had a Dr.'s appt the next day and wouldn't be at work. I called his supervisor John M. Tuesday morning and was told "he" was working on my deal..well, he never called back and I never heard a word back, called the dealership a few times for a status update and was told, I THOUGHT John closed your deal Tuesday, I'll call you back..needless to say neither person called back This dealership ran my credit 12 times (AFTER I SPECIFICALLY ASKED THEM NOT TO DO THAT if they couldn't help me). Then, after multiple calls. I was told by Jason, yeah, John should've told you...TOLD ME WHAT???? Well, that Danny, would call me back (as if I knew who Danny was)....of course he never called back either, So, in short, I feel lied to, deceived and certainly ignored and still really have no idea what happened here...other than I now have 12 inquiries on my credit, a seriously dropped score, no car, and not 1 call back..THANKS FOR BEING EVERYTHING YOU SAID YOU WEREN'T!!! More
by Dj
Employees Worked With
Jason Bone, Jon Mabery
June 17, 2021
Danny was AWESOME!!! He took the time to help me. He treated me like family. I recommend if you are in need of a car please go see Danny. He really put in a lot of work and got me in a car today. Thank treated me like family. I recommend if you are in need of a car please go see Danny. He really put in a lot of work and got me in a car today. Thank you Danny More
by Shaunte
Employees Worked With
Daniel Hawat
June 15, 2021
I have purchased 8 Vehicles from Ricky over the last 7-10 years for my company. Always works hard to get the job done and with a smile. I would recommend him to anyone. years for my company. Always works hard to get the job done and with a smile. I would recommend him to anyone. More
by Rob s
Employees Worked With
Ricky Perez
June 09, 2021
Daniel was a great salesman when I walk through the door he greeted me with great customer service and I appreciate every step that was taken he greeted me with great customer service and I appreciate every step that was taken More
by wparkway01
Verified CustomerJune 09, 2021
Found his car over the weekend and everything was all set by the time we went in. Staff was responsive. The manager wouldn't budge even by 100 on the price but the car seems great for our teen. by the time we went in. Staff was responsive. The manager wouldn't budge even by 100 on the price but the car seems great for our teen. More
by jlansdale5875
Employees Worked With
Jerry Walter
June 02, 2021
I so enjoyed my time with Mr. Joe🤗everyone was very nice and Mr Justin was great and patient. I liked the little Jokie joke on his desk💕thank you for a delightful experience and Mr Justin was great and patient. I liked the little Jokie joke on his desk💕thank you for a delightful experience More
by Chastity White
June 02, 2021
My experience at Dick Scott dealership was amazing the dealers that I dealt with Sharita was just superb her professionalism and humor just made my experience even more so pleasant I will definitely be sh dealers that I dealt with Sharita was just superb her professionalism and humor just made my experience even more so pleasant I will definitely be shopping for my second vehicle at Dick Scott again More
by PERRYMANC
Employees Worked With
Other Employees :
Sherita Mays, Justin Baxter, Sherita Mayes, Michael Cook, Shaylin Clark
June 02, 2021
Richard Blasky was a great salesman, he was very patient with us while we couldn’t make up our mind which vehicle we wanted to buy. Also after we purchased the truck the gloved department was broken. Mr. with us while we couldn’t make up our mind which vehicle we wanted to buy. Also after we purchased the truck the gloved department was broken. Mr. Blasky scheduled a repair appointment right away to get it repaired. Thanks the Jeffery family 👍😇 More
by dkjeffery
Employees Worked With
Rich Blasky
May 30, 2021
I was very pleased with the service you provided me. Everyone was friendly and helpful to me. Thank you guys again for the good experience. Everyone was friendly and helpful to me. Thank you guys again for the good experience. More
by daveyboi3000
Employees Worked With
Rich Blasky, Domenic Tucci, Jerry Walter
May 29, 2021
I was very nervous on purchasing a used car because last time I did the engine blew up on me. Jerry made me feel so confident on my purchase. Took his time to go over everything with my husband and I. Even time I did the engine blew up on me. Jerry made me feel so confident on my purchase. Took his time to go over everything with my husband and I. Even gave me a courteous call a few days after purchasing to reassuring everything was running smoothly. Thanks Jerry we appreciate you!!!!!!! More
by heatherj12312
Employees Worked With
Jerry Walter
