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Dick Scott Chrysler Dodge Jeep Ram - Service Center

Plymouth, MI

4.1
618 Reviews
Call Service Center (734) 451-2110

618 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center

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August 11, 2025

Extremely professional, Kevin took the time to explain in detail. Service was fast. Great lounge area and clean washrooms. Overall a 10 , I will be back. More

by batista203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Aug 11, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

August 11, 2025

They had good service it was quick and easy and concise. Will be back again indefinitely! More

by Danielhui041003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Dick Scott Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

August 11, 2025

Got in early and work was completed in quickly and correctly. No problem or concern with the service. Thanks More

by Drkoskela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service
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Aug 11, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

July 23, 2025

Kevin is the real deal. Excellent customer service. Always helpful and knowledgeable. I highly recommend Dick Scott Dealership. More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 28, 2025

Kevin has helped me with getting my car serviced a few times. He has always been professional, courteous, and thoroughly reviewed the work done on my car with me. More

by susie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dick Scott Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 20, 2025

Kevin Fisher helped me with my recent oil change at Dick Scott. Kevin was professional and friendly. He called me with other issues with my car and even worked up a quote for new tires. I’m always treated w More

by kprice1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fisher
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Jun 20, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Dick Scott Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 11, 2025

I was greeted promptly when I drove in. The Service Advisor was friendly and was helpful with some additional questions I had. My Jeep was ready as promised and clean. More

by Mas231114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fischer
Report | Print
Jun 11, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 03, 2025

I was greeted as soon as I drove in, by a gentleman who was professional. More

by nstarr63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Johnson
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Jun 03, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 28, 2025

Every time I come in I’m greeted immediately, I’m made aware of what exactly is going on and the services performed! I never have a long extended waiting time. All the staff is super friendly and knowledg More

by jadeda08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Krystoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ferrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Johnson
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May 29, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 21, 2025

I am extreme disappointment with the service I received, specifically regarding the unresolved issue and poor communication. I reached out to the Service Manager, and there was absolutely no desire to fix More

by mottsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ilir Lako
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

We're truly sorry to hear about your disappointment and the experience you had with our service team. It's clear we fell short in both resolving your concern and providing the level of communication and care you rightfully expected. Your feedback is taken seriously and will be used to help us improve how we support our customers moving forward. We sincerely regret the frustration this situation caused.

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