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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,089 Reviews
Call Dealership (503) 506-2034
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,089 Reviews of Dick’s CJDR of Wilsonville

November 07, 2024

Mike Johnston was very personable and relatable. Pretty good knowledge given how new he was to sales. Thank you Mike! More

by terry062005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua DeLaunay, Drew Pierce, Michael Johnston
Report | Print
Nov 08, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback! We're glad to hear that you had a positive experience with Mike at Dick's Chrysler Jeep Dodge of Wilsonville. It's great to know he made a good impression with his personable approach and knowledge. We appreciate your support and look forward to assisting you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 06, 2024

It’s been a very frustrating experience with issues still ! I feel taken advantage of with a total lack of care and accountability! More

by Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Austin
Report | Print
Nov 08, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us, Mason. I understand how frustrating it can be to face ongoing issues and feel that your concerns are not being addressed. Please reach out to me at 360-210-8811 so we can discuss this matter further. We are unable to find a transaction for you. Sincerely, Drew Pierce, dpierce@dicksautogroup.com

November 06, 2024

Kylie was very personable and helpful during my recent appointment to your business. Thanks Sue More

by mcdiarmid2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
Report | Print
Nov 07, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I'm thrilled to hear that Kylie was personable and helpful during your visit to Dick's Chrysler Jeep Dodge of Wilsonville. I appreciate your kind words and hope to see you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

November 06, 2024

Was a great experience bought my new toy and met with good people. Thanks to all of you for your special attention. More

by jorge_bernier
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Red, Damond Braker
Report | Print
Nov 07, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your wonderful review! I'm thrilled to hear that you had a great experience at Dick's Chrysler Jeep Dodge of Wilsonville and that you found your new toy. Our team prides itself on providing special attention to our customers, and I appreciate your kind words. I look forward to seeing you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 05, 2024

Misrepresentation of service quoted. Was quoted one price when scheduled service....at time of payment there was an 83% increase in the price with a false explanation as to why. More

by aphilp00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Ruff, Drew Pierce, Tyler George, Eric Austin, Kylie Lima, Michael Kinney, Kassidy Donado
Report | Print
Nov 07, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. I understand your concerns regarding the unexpected price increase during your service at Dick's Chrysler Jeep Dodge of Wilsonville. Your feedback is important, and I would like the opportunity to address this issue directly. Please feel free to contact me so we can discuss this further. Thank you for bringing this to my attention. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

November 05, 2024

Excellent help service in source the correct vehicle for our Agency needs. Appreciate the attention to detail. More

by clifford.roythorne
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Chang
Report | Print
Nov 07, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I'm thrilled to hear that you received excellent service while sourcing the perfect vehicle for your agency's needs. At Dick's Chrysler Jeep Dodge of Wilsonville, we pride ourselves on our attention to detail and customer satisfaction. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 04, 2024

Kylie received me at my appointment Time and got my car in right away. Keep me informed and suggested additional work I could schedule later but decided to have it done that day. Kylie is pleasant and pr More

by arngerhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
Report | Print
Nov 06, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're thrilled to hear that Kylie provided you with such a positive experience at Dick's Chrysler Jeep Dodge of Wilsonville. It's great to know she was able to keep you informed and assist you with your car's needs promptly. We appreciate your kind words and look forward to seeing you again for any future services. Safe travels! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

November 03, 2024

I don't often write reviews, and I seldom give 5 out if 5 stars when I do. However, my experience at Dick Hannah with the purchase/trade of my new vehicle was really good and worth mentioning. I worked with More

by STE7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Moltke
Report | Print
Nov 05, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you, Steve, for taking the time to share your fantastic experience at Dick's Chrysler Jeep Dodge of Wilsonville! I'm thrilled to hear that Jeremy provided such exceptional service and that you felt supported throughout your vehicle purchase and trade. It’s wonderful to know you are happy with your new 2014 WRX/Lexus 200h. I appreciate your recommendation and look forward to assisting you again in the future. Cheers! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 01, 2024

Eric takes the time to research problem and warranty. Offers suggestions and follows up with scheduling as need for service repair or maintenance. I have observed his interactions with other employees, h More

by ptdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Austin
Report | Print
Nov 04, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We truly appreciate you taking the time to share your experience with Eric at Dick's Chrysler Jeep Dodge of Wilsonville. It's fantastic to hear how he goes above and beyond to assist you and ensure you feel supported with your vehicle's needs. We value your trust and look forward to serving you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 31, 2024

Clean precise listens to customer understands issues and provides options for completing task Doesn't rush customer More

by Collins auto body
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
Report | Print
Nov 01, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience with us at Dick's Chrysler Jeep Dodge of Wilsonville. It’s great to know that our team listened to your needs and provided the options you were looking for. We pride ourselves on ensuring our customers feel heard and valued. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

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