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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,089 Reviews
Call Dealership (503) 506-2034
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,089 Reviews of Dick’s CJDR of Wilsonville

October 10, 2024

The got me in and out in a short time frame at the very end of the day. More

by hoffmangary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
Report | Print
Oct 11, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your great review! I'm pleased to hear that you had a quick and efficient experience at Dick's Chrysler Jeep Dodge of Wilsonville. I strive to provide excellent service, even at the end of the day. I look forward to serving you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 10, 2024

Kylie and the dealership accommodated me quickly and with a smile. I can’t thank you all enough for making my car road safe again. More

by axumushroom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
Report | Print
Oct 11, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I'm thrilled to hear that our team at Dick's Chrysler Jeep Dodge of Wilsonville was able to accommodate you quickly and with a smile. It's our goal to ensure your vehicle is road-safe, and I appreciate your kind words. I look forward to serving you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 09, 2024

The dealership was very accommodating but the dealership is too far for me. I would love to have repairs closer to my home. I had to depend on the dealer transport me back and forth. More

by ggcatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler George
Report | Print
Oct 11, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback! I'm glad to hear that you found Dick's Chrysler Jeep Dodge of Wilsonville accommodating. We especially appreciate you traveling as far as you do to come visit us and are glad to hear you found our transportation helpful. If you have any further questions or need assistance, please feel free to reach out. We hope to serve you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 08, 2024

The Express Lube service Team was friendly and efficient. They did a great job servicing my Jeep and saved me time to enjoy my Saturday! Thanks again Kylee and Team. More

by raca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
Report | Print
Oct 10, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We’re thrilled to hear that you found our Express Lube service team friendly and efficient. It’s great to know that we could help you save time to enjoy your Saturday with your Jeep. We appreciate your recognition of Kylee and the team, and we look forward to serving you again at Dick's Chrysler Jeep Dodge of Wilsonville! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 07, 2024

I wanted the heater fix it still doesn’t blow heat out like it when it was new More

by molallamasonry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kassidy Donado
Report | Print
Oct 09, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback. I understand your concern about the heater not blowing heat as it did when it was new. I appreciate you bringing this to my attention. I encourage you to reach out to me at Dick's Chrysler Jeep Dodge of Wilsonville so I can address this issue for you and ensure your vehicle is performing at its best. Your satisfaction is important to me! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 07, 2024

Sierra is an asset to this team. She is easy to talk too and very helpful. More

by CheddarSoup
Recommend Dealer
Yes
Employees Worked With
Sierra
Report | Print
Oct 09, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're thrilled to hear that Sierra made your experience at Dick's Chrysler Jeep Dodge of Wilsonville so positive. Our team strives to provide excellent service, and it's great to know that Sierra was able to assist you effectively. We hope to see you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 07, 2024

Updated review! Although I had a couple bad experiences during my last two visits, Drew Pierce really listened to my concerns and provided much transparency in expl More

by carrie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Pierce
Report | Print
Oct 09, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your updated review! I genuinely appreciate your feedback and am thrilled to hear that I was able to address your concerns and restore your faith in Dick's Chrysler Jeep Dodge of Wilsonville. It’s great to know you've had a positive experience with us over the years and that you plan to continue using us for your automotive needs. We look forward to continuing to provide you with best-in-class service in the future! Thank you for being a valued customer! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 07, 2024

Oil change took about the right amount of time. Kylie made some good recommendations. Overall a positive experience. More

by Scott V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Jimenez, Kylie Lima
Report | Print
Oct 09, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you, Scott! We truly appreciate your feedback and are glad to hear that Kylie was able to provide you with good recommendations during your oil change. At Dick's Chrysler Jeep Dodge of Wilsonville, we strive to deliver a positive experience for our customers. We look forward to seeing you again for your next service! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 07, 2024

Dropped off vehicle the night before service. On day of appointment received no calls or any status. Called dealer day after appointment spoke to Eric was told he would walk out to tech and call More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Austin, Kassidy Donado
Report | Print
Oct 09, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. I appreciate your feedback and understand your concerns regarding the communication throughout your vehicle's service at Dick's Chrysler Jeep Dodge of Wilsonville. It's important to me that our customers feel informed and valued during their visit. I will aim to improve on our communication processes to ensure clear updates in the future. If there's anything further you would like to discuss, please don't hesitate to reach out to me directly. We hope to provide you with a better experience next time! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 05, 2024

Sierra was wonderful helping me make a more knowledgeable decision with my next vehicle purchase. Will happily come back to this dealership! More

by mxer433
Recommend Dealer
Yes
Employees Worked With
Sierra Banks, Chris Red
Report | Print
Oct 08, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for the great review! I'm thrilled to hear that Sierra was able to assist you in making a knowledgeable decision for your next vehicle purchase. At Dick's Chrysler Jeep Dodge of Wilsonville, I strive to provide excellent customer service, and I look forward to welcoming you back again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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