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Dick’s CJDR of Wilsonville
Wilsonville, OR
2,089 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,089 Reviews of Dick’s CJDR of Wilsonville
October 04, 2024
The quotes and actual costs are misleading and even can’t be explained which is frustrating. I was quoted for a brake flush service and when I got the bill I paid for the quote plus I had to pay on top of th be explained which is frustrating. I was quoted for a brake flush service and when I got the bill I paid for the quote plus I had to pay on top of that the brake fluid additional fees and taxes. I was told that that’s not included in the brake flush service and is charged separately, which made the original quote go higher. If I’m paying $220 for a brake flush service, it should include the brake fluid, the fees and the Tax. This is unacceptable in my book and I would never run my business like this. More
by mark
Verified CustomerEmployees Worked With
Kylie Lima
October 02, 2024
Staff were friendly. I arrived for an express oil change and was told an hour to 90 minutes. Two hours later still not finished. Later had additional fluids changes and w I arrived for an express oil change and was told an hour to 90 minutes. Two hours later still not finished. Later had additional fluids changes and went to pay with credit card. Then they tell you about their 3 percent add on for using your credit card. Car stealership, can’t imagine what buying a car from them would be like. More
by ctray67
Employees Worked With
Kylie Lima
September 30, 2024
My service center experience was initially bad. Drew eventually made up for the horrible customer service from Tyler. I called for a copy of an invoice but was told by Tyler he/they couldn’t email Drew eventually made up for the horrible customer service from Tyler. I called for a copy of an invoice but was told by Tyler he/they couldn’t email it and I had to drive to Wilsonville from Portland to pick it up. The next week I dropped my vehicle off for service and I was informed that my invoice would be emailed to me. xxx?! Making me waste my time and money! More
by porterslunged40
Employees Worked With
Drew Pierce, Tyler George, Eric Austin
September 29, 2024
I had an outstanding experience working with Tanner as my car salesman. He was professional, respectful, and made the car buying process truly memorable. Tanner was thorough, ensuring every detail was covere car salesman. He was professional, respectful, and made the car buying process truly memorable. Tanner was thorough, ensuring every detail was covered, and provided extraordinary customer service. I highly recommend working with him if you're looking for a smooth and enjoyable car buying experience. More
by xfa639
Employees Worked With
Tanner Castro, Chris Red
