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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,091 Reviews

25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,091 Reviews of Dick’s CJDR of Wilsonville

August 03, 2024

Service stace was great. Was in and out within a reasonable time and the staff was friendly and attentive to what I was needing. Definitely bringing by vehicle back again for More

by AALEXANDRE1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Austin
Aug 06, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with our service team at Dick's Chrysler Jeep Dodge of Wilsonville. Our staff strives to provide friendly and attentive service, and it's wonderful to know that we met your needs. I look forward to seeing you again for your next service visit! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

August 01, 2024

Was a fast and easy painless process and was a fair price. Will be coming back. More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Alexander , Steve Ruff, Ryan Rummerfield, Steve Reece, Skylar Hibsch
Aug 02, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience at Dick's Chrysler Jeep Dodge of Wilsonville was fast, easy, and painless. We appreciate your feedback on our fair pricing, and we look forward to seeing you again next time! Safe travels! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

August 01, 2024

The person at the desk was nice. Waiting time was about an hour and a half without an appointment. The thing I didn’t like was that I didn’t receive the multi point inspection result More

by DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Aug 14, 2024 -

Dick’s CJDR of Wilsonville responded

Your Feedback is very important to us- Please reach out to our Service Director Drew Pierce at your earliest convenience. Cell Phone # 360-210-8811

July 27, 2024

Jeremy is a man of honor and integrity. Jumping the deal around until we found he found the exact car my wife wanted he worked non stop and kept his word with every promise he made. He alwa More

by Tim B
Recommend Dealer
Yes
Employees Worked With
Jeremy Moltke
Jul 30, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for choosing Dick's Chrysler Jeep Dodge of Wilsonville, and for taking the time to share such a positive review! I appreciate your kind words and I am thrilled to hear about your fantastic experience. I take great pride in putting our customers first and ensuring we find the perfect vehicle for you. I look forward to assisting you in the future, and please feel free to share your experience with others. Thank you again for your recommendation! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 04, 2024

great service Very good waiting area. Fair price. Explained things well. very good quality. Friendly. More

by cranew4273
Recommend Dealer
Yes
Employees Worked With
Ben
June 24, 2024

Difficult to get an appointment. The staff keeps changing too often. Advisers from when ownership changed are all no longer there. No longer get text messages about your vehicle when More

by greggab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 26, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback, Gregg. We understand your concerns and appreciate you sharing your experience with us. Please reach out to us directly so we can address your specific concerns and work towards a better experience for your next service visit. Your satisfaction is important to us. Thank you for bringing this to our attention. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

June 21, 2024

These folks took good care of me. Paperwork took forever but the rest was great. More

by dan@cornwellconsulting.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tarek Eldeeb
Jun 25, 2024 -

Dick’s CJDR of Wilsonville responded

I am glad to hear that your visit was an enjoyable one. Please contact me if you would like to further discuss your experience so we may continue to grow as a dealership and continue to provide excellent customer service. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

June 19, 2024

Excellent service, on-time attendance, convenient place to wait for your car to get done with wifi, coffee, and comfortable chairs. I highly recommend it. More

by dantajh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalia Gaona
Jun 24, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for choosing Dick's Chrysler Jeep Dodge of Wilsonville and for sharing your positive experience with us! I am delighted to hear that you enjoyed our excellent service and amenities. I appreciate your recommendation and look forward to assisting you again in the future. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

June 17, 2024

7:00 am appointment for oil change and wiper blade replacement. I was there prior to them opening. Slow to check in by front desk. Truck moved in for service at 7:30. Not completed until 9:15. Seemed More

by wvccgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Jun 19, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

June 17, 2024

Came in on a Friday later in the day for an oil change without an appointment. They were able to get me in and out incredibly fast. There waiting area is super nice with a lot of space. I was very impress More

by JRenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler George
Jun 19, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your 5-star review! We're delighted to hear that you had a great experience at Dick's Chrysler Jeep Dodge of Wilsonville, even without an appointment. We pride ourselves on efficient service and a comfortable waiting area. We look forward to serving you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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