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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,089 Reviews
Call Dealership (503) 506-2034
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,089 Reviews of Dick’s CJDR of Wilsonville

January 31, 2025

Helpful and friendly staff. Always going above and beyond to make their customers are taken care of! More

by droppsry14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Donado
Report | Print
Feb 03, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback! We greatly appreciate your kind words about our helpful and friendly staff at Dick's Chrysler Jeep Dodge of Wilsonville. It's our goal to go above and beyond for our customers, and we're thrilled to hear that you felt well taken care of. We look forward to welcoming you back next time! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 31, 2025

Great service, exceptional follow up and communication while vehicle is being serviced and when completed More

by Scrufty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Donado
Report | Print
Feb 03, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback! We're thrilled to hear that you experienced great service and appreciated our follow-up and communication during your vehicle's service at Dick's Chrysler Jeep Dodge of Wilsonville. We look forward to serving you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 31, 2025

Kylie was very knowledgeable and kept me informed of what was happening with my car More

by hoov67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
Report | Print
Feb 03, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your positive review! We're thrilled to hear that you had an excellent experience with Kylie at Dick's Chrysler Jeep Dodge of Wilsonville. It's great to know she kept you informed about your car. We appreciate your feedback and look forward to seeing you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 31, 2025

Charged $30 more than quoted and would not return calls twice when asked about it. More

by KENNETHGOODELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kylie Lima
Report | Print
Feb 03, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback, Kenneth. We understand your concerns regarding the charge and the communication issues you experienced. At Dick's Chrysler Jeep Dodge of Wilsonville, we strive to provide clear and consistent service. Please reach out to me directly so we can address your concerns and work towards a resolution. Your experience is important to us. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 31, 2025

Kylie was/is wonderful! She was courteous and professional, taking the time to thoroughly explain the nature of the recall and the steps they’d take to correct the issue. Sh More

by Ron_Chris_D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
Report | Print
Feb 03, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your fantastic review! We're thrilled to hear that Kylie provided you with exceptional service and made your experience at Dick's Chrysler Jeep Dodge of Wilsonville so positive. It’s great that we could address your recall efficiently and exceed your expectations. We look forward to serving you again in the future! Safe travels, and see you next time! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 31, 2025

Very fast and friendly service. Nice folks here! It's a change from other dealers in other states, so thanks for being awesome at customer satisfaction! More

by kassandra.flores
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Heddings
Report | Print
Feb 03, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you, Kassandra! We truly appreciate your kind words about the fast and friendly service at Dick's Chrysler Jeep Dodge of Wilsonville. It's wonderful to hear that you had such a positive experience with us. We look forward to seeing you again and continuing to provide excellent customer satisfaction! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 27, 2025

Wait time was long, and they didn't address a note I had on the service appointment request from the website. But could be worse I suppose. More

by jasee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia Langford
Report | Print
Jan 29, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback. We appreciate your understanding regarding the long wait time and the oversight with your service appointment note. At Dick's Chrysler Jeep Dodge of Wilsonville, we strive to provide the best experience possible for our customers. Please feel free to contact us directly so we can address your concerns and ensure a better experience next time. We look forward to hearing from you! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 24, 2025

Great customer service, the staff was exceptional. Michael Stone was very efficient and helpful during the whole process! More

by funhog54
Recommend Dealer
Yes
Employees Worked With
Michael Stone, Tarek Eldeeb, Chris Red
Report | Print
Jan 24, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We’re thrilled to hear that you received great customer service from our team at Dick's Chrysler Jeep Dodge of Wilsonville. It’s great to know Michael Stone made your experience efficient and helpful. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 24, 2025

They were wonderful, friendly, great collaborators, and efficient!!! Thank you Team for gong the extra mile! Kaitlyn, Tanner and the whole team were helpful and very attentive! It made for an excellent ex More

by angesnow2222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn was 5 stars too!!!! She is friendly and listens to the consumer. Kaitlyn went above and beyond!, Joshua DeLaunay, Tanner Castro, Brandon Bodine
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Jan 24, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you! We truly appreciate your kind words about your experience at Dick's Chrysler Jeep Dodge of Wilsonville. It's fantastic to hear that our team, including Tanner and the rest, provided you with such attentive service. We look forward to assisting you again and helping you find more amazing Jeeps in the future! Keep enjoying your ride! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 24, 2025

Could not believe how friendly and accommodating the entire staff is because of that experience, you definitely have a customer for life. More

by bagger24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Moltke, Joshua DeLaunay, Chris Red
Report | Print
Jan 24, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience at Dick's Chrysler Jeep Dodge of Wilsonville. Our team strives to provide friendly and accommodating service, and we’re glad you felt that during your visit. We look forward to serving you for many years to come! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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