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Diehl Honda of Massillon
Massillon, OH
532 Reviews
Diehl Honda is a new and used car dealership located in Massillon, Ohio. We sell new Honda vehicles plus Certified preowned Hondas and used cars, used SUVs, used trucks and used vans.
Diehl Honda is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 532 reviews
June 13, 2024
It was a nice experience buying my new Honda Pilot. They explain everything about how it works. They explain everything about how it works. More
by crenz2626
Verified CustomerEmployees Worked With
Helpful June 13, 2024
Great service department and very accommodating with appointments. My car was picked up and delivered to my home. Thanks to everyone involved! appointments. My car was picked up and delivered to my home. Thanks to everyone involved! More
by kevinkendle
Employees Worked With
Aaron Tice, Jared Blair
June 13, 2024
NaShawn was very nice and helpful. Was a little disappointed in the low inventory that I had to choose from regarding the color of the CRV. Finance department was quick and effic Was a little disappointed in the low inventory that I had to choose from regarding the color of the CRV. Finance department was quick and efficient with paperwork. This is the 3rd CRV that I have leased from Waikem/Diehl and was mislead by email received stating they could get in a 2024 CRV for only $7 more that my previous payment. More
by cnaveneuro
June 11, 2024
They worked with me on pricing and trade in value for my car deal. Yay. car deal. Yay. More
by crenz2626
Employees Worked With
June 11, 2024
I told him what I wanted and he was so patient and worked with me until we figured out! Best salesman ever! with me until we figured out! Best salesman ever! More
by jkeinath
Employees Worked With
June 10, 2024
It was great. I will definitely come back to buy my next car here! Thanks I will definitely come back to buy my next car here! Thanks More
by Liro789
June 10, 2024
I was told one price and charged another, I did not receive an itemized receipt even after asking multiple time how much items where costing. receive an itemized receipt even after asking multiple time how much items where costing. More
by Noname
Employees Worked With
Alicia
June 10, 2024
The service was the best I have ever received. Service advisor was super friendly, helpful, and knowledgeable. Technicians did an excellent job, and prices were very reasonable. Honda has alway Service advisor was super friendly, helpful, and knowledgeable. Technicians did an excellent job, and prices were very reasonable. Honda has always had great service, but they keep improving and are getting even better. They really treat their customers with respect and do an excellent job, over and above how other companies perform. I would rate Diehl Honda a perfect 10/10! More
by jkkeener
Employees Worked With
Lindsey was my service advisor. She was the most friendly and helpful service advisor I have ever had, perfect 10/10!
